Library Opening Hours During the Easter Vacation

After term ends on Friday, from next Monday 19th March the Library will be switching to a vacation opening hours schedule until the start of the Summer term on Monday 16th April. 

Our opening hours will be as follows:

Sunday: Closed

Monday: 9.00 – 8.00

Tuesday: 9.00 – 8.00

Wednesday: 9.00 – 8.00

Thursday: 9.00 – 8.00

Friday: 9.00 – 8.00

Saturday: Closed

The Library will be closed along with the rest of the University over the Easter Bank Holiday period for six days days from 8pm on Thursday 29th March, through until 9am on the following Wednesday, 4th April. Do please note our later opening time – 9am instead 8.30am – plus the fact that we are closed every weekend during the vacation until Saturday 14th April.

Additionally, the PC Clinic will be switching to its vacation opening schedule as well, which is Monday to Friday, 11am to 3pm. Out of these hours, you can contact the IT Services Help Desk, which is staffed 8.30am-5.30pm Monday-Friday.

Looking slightly further ahead, our Summer Term 24-7 exam period opening begins on Monday 21st May.

Have a good holiday!

Phishing via Spam Emails

IT Services would like to advise all users that several university accounts are receiving Phishing attacks via email. The emails can be seemingly sent from student or staff accounts reporting to share files, obtain exam results, or confirm your email is active, by following a link.

IT Services encourage you to please beware of links sent via emails, even those sent by people you trust as if they are compromised your account is at risk of being compromised too.

If you have received a phishing email, please delete it now, if you have not done so already.

If you have received a phishing email, clicked on the link, and provided your university credentials (username and password), please contact the IT Service Desk ( or 01509 222333) so we can check your university mailbox and take recovery action. If you receive anything of this nature in the future or are unsure if an email is genuine or not, please do not hesitate to contact our service desk who will be able to advise.

More information can be found at:

*Phishing is the attempt to acquire sensitive information such as usernames, passwords, and credit card details (and sometimes, indirectly, money) by masquerading as a trustworthy entity in an electronic communication.

Remote Working Service Upgrade (Off-Campus Access)

IT Services will be carrying out an upgrade to improve security on the Remote Working Service – also known as the VPN service – a service that provides staff and students with secure access to resources when working away from campus.

As part of this change, IT Services will:

  1. Upgrade the Cisco AnyConnect VPN Client service2
  2. Retire the web link Remote Working Portal ( service

These changes are scheduled to take place on Wednesday, 11th April 2018.

Remote Working Service (VPN)

  • There will be a brief outage to users connected to the Cisco AnyConnect VPN Client service (between 7am – 8am) while the upgrade occurs.

Remote Working Portal

  • IT Services will be contacting users of the web link Remote Working Portal service ( to recommend they move to the Cisco AnyConnect VPN Client service.

For further information please visit Staff / Students or alternatively contact the IT Service desk at, or visit the PC Clinic based in the Pilkington Library.

Help Us Test the Library Website – *All Volunteer Slots Now Taken*

We’d love to know how you use the Library website, to test if it is structured in the most helpful way, and you are able to access the information you need effectively.

We’re running some user testing on the Library website in the Pilkington Library on Tuesday 27th February and Wednesday 1st March.

  • Tuesday 27th February at 11am or 12pm
  • Thursday 1st March at 1pm or 2pm

Thank you to everyone who has offered their time to help us – all volunteer slots have now been taken.

New Semester, New Library Catalogue (Plus Borrowing Changes)

In the switch over between semesters, the Library introduced its new Library Catalogue and library management system.  This has brought a few changes, which are detailed below.

New Library Catalogue Plus:

1. Clearer search tabs:

As well as having a cleaner interface (as appreciated by students in our pre-launch user testing), there are now only two search tabs – Catalogue and Articles Plus.


Catalogue searches for books, journal titles, DVDs and other material held by the Library and all items from the Loughborough University Institutional Repository.

Articles Plus provides access to online full-text journal articles and conference papers accessible at Loughborough University.

2. Better filtering

When you get your results, you can now specify whether you want results from the Loughborough or London libraries and can even narrow down to just e-resources.


3. Access to subject specific databases:

Subject guides provide access to the key databases for your subject area and can be found from the Library Catalogue Plus screen (see below) or directly from:  

Borrowing Changes

1. Longer high demand loan periods
These will now issue until 23.55 on the next working day instead of 2.30pm (e.g. if you issue a book on Friday, it will be due in at 23.55 on Monday). It is no longer possible to book high demand items for a specific date but users can request them on the catalogue if they are on loan to other users. The fine for high demand books is now £3 per day rather than 50p per hour.

2. High demand books now renewable

As long as no-one else has requested them, high demand books are now renewable.

3. More renewals
Following user feedback, these have been raised. Week loan, long loan and high demand items can all be renewed 10 times by users. Staff/researchers can now renew long loans 3 times and week loan/high demand items 10 times. You can renew books on the catalogue by logging into the My Account section or on the self-service machines in the Library.

4. Courtesy notice emails

We will send out the usual courtesy notice 4 days before a book is due for return and a second reminder email on the actual due date. Because of this, we are not fining on the day a book is due for return – the fine would start the following day. The emails are now called “Library books due for return” as some users had problems with the reminders going into spam folders because they contained the word “loan” in the title.

5. Weekends

Books are no longer due on any weekend. If a week loan is issued on a Sat/Sun it will be due in on the Monday after a week has passed e.g. if a week loan was issued  on Sunday 4th Feb it would be due on Monday 12th Feb not Sunday 11th.

Further information and feedback

If you need any help using the new system or have any feedback– simply email, pop into the Library to talk to the staff on the Information Desks or contact your Academic Librarian.

New Library Catalogue

At the beginning of Semester 2, the Library plans to launch our new and improved Library Catalogue Plus interface. User testing has been positive, with people really liking the clear screens and updated results page. As an added bonus, the new interface will soon be available on the myLboro app, so users will be able to access their accounts and renew books easily while on the go.

During the switchover which is planned to occur between 31st January and 5th February you will still be able to search for and access library materials in print and online and Library staff will be available to help. You can return books at the help desk but borrower accounts won’t be updating until after the new catalogue has gone live. All long loan books have been extended until 18th February and we won’t be charging fines on any overdue items whilst the system is being updated.

The new catalogue should be available on 5th February and we would welcome any feedback.


Do I need to return my books?

You can check your library account now to see what items you have on loan and be sure of return dates. Any long loan book that is currently issued to you won’t be due until 18th February. Please keep an eye on your University email address for any communication from the Library.

I’ve got items saved on my e-Shelf, will they still be there after the upgrade?

If you have stored records on your e-Shelf in the current catalogue we would encourage you to download them or export them into Mendeley as they won’t be carried over to the new system. You can find further information about Mendeley on our website pages or contact your Academic Librarian for advice.

Do I need to update my bookmarks?

If you have bookmarked the current catalogue this will redirect you to the new interface. Any links to individual items or particular searches won’t be saved. Please contact your Academic Librarian for any advice.

I’m an academic, will the change affect my reading list?

The new catalogue won’t affect your reading list and all links to books and online articles will continue to work as normal. Contact your Academic Librarian or email us if you have any queries about reading lists.

I’m at the London campus, will this change affect me?

The new catalogue will be available to all staff and students in Loughborough and London. During the switchover you can still return books to the London Library but not take out any items until the help desk opens on Monday 5th February. Please email if you have any queries.

I’ve got feedback on the new catalogue where can I send it?

We’re happy to receive feedback and any suggestions you have so please email or tweet us @lborolibrary

More information and quick guides will be available from the Library’s website soon.

Changes to Library Catalogue Plus – Important Information Regarding E-Shelf Material

At the beginning of Semester 2, the Library will be launching its new and improved Library Catalogue Plus interface. By way of an advanced warning, we’d like to notify people of important changes to the old E-Shelf system on the present interface.

If you have stored records on your e-Shelf in the current catalogue we would encourage you to download them or export them into Mendeley as they won’t be carried over to the new system. You can find further information about Mendeley on our website pages or contact your Academic Librarian for advice.

Further information about changes to the interface will published soon. Stay tuned!

Don’t Panic! Extra Exam Support on Campus

It’s that time of the year again! But don’t panic – there are a wide range of resources available on campus to help you through the stresses and strains of the exam period, ranging from a wide variety of study spaces (that’s right, not just us!), IT help and personal and medical advice if things are getting on top of you. Visit the University’s one-stop exam support page here – – for more info.

24-7 Opening of the Library During January

Our 24-7 Opening for the January exam period begins when we open for the start of term on Monday 8th January at 8.30am, and will run until 2am on Thursday 1st February. For those new to 24-7 – and as a reminder to old hands! – here’s a some do’s and don’ts about 24-7 etiquette…

First and foremost, please respect your fellow users by considering what behaviour is (and isn’t!) appropriate in the Library by studying our guide to Library facilities on our homepage.

Space is ALWAYS at a premium during exam time, and sadly there are always a few who feel the need to take up more space than they actually need – even when they’re not actually in the building! So please, be kind and considerate and don’t leave your stuff lying about when you’re not there, as you’re depriving other people of a much-needed place to study. We WILL be removing any items left unattended for 30 minutes to free up space (assuming someone else doesn’t help themselves to your stuff first!).

Also please remember to keep your ID card with you at all timeseven when you go for a break. Any attempt to enter the Library without your card will count as one of your three strikes. Quite apart from the fact that you need it to gain entry to the Library, it is a University regulation that you keep your ID card with you at all times while on campus – if you lose it, you must report it and buy a replacement. And don’t lend your card to your friends – that’s against regulations too, and subject to disciplinary action by the University (and you really don’t want that!)

Levels 1,2 and 4 are intended to be areas for quiet study – please remember to keep the noise levels down to an absolute minimum on these floors, or you will be asked (nicely, by us, probably not so nicely by your fellow revisers!) to desist. If you want to chat – or have a snack – Level 3 is the designated social area.

Our designated Silent Study Area is on Level 4. When we say SILENT, we do mean SILENT! If you cannot abide by this, you will be asked to leave the area if you persist in causing disruption to your fellow users. We genuinely don’t like telling people off as much as they don’t like being told off, but for the sake of those genuinely wishing to study, we cannot tolerate bad behaviour or disrespect towards other users and staff. We appreciate that at times like this the stress levels rise, but though there are plenty of places on campus to let off steam the Library is NOT one of them! This applies just as much to use, or indeed misuse, of social media – think before you post anything, anywhere, however witty you may think it is!

Our bookable study rooms, carrels and pods are pretty busy even off-peak, but during exam periods they’re especially popular. Please remember that you have to book them first before you can use one – don’t just turn up and sit down assuming the space is available, because it probably isn’t! And if you do book a space, please remember to actually come and use it. We give people 15 minutes to claim their reservation, otherwise we will allow someone else to use it – it’s simply not fair on other students to leave rooms unclaimed & unused. We try to monitor room bookings daily and update availability via our dedicated Twitter feed – it might be worth keeping an eye on it if you need to book a room at any point.

Please use the bins and recycling containers to keep the Library clean and tidy. Please remove all rubbish from your desk when you go – leave it as you would expect to find it. If, however, you don’t find it as you would wish to find it, let us know and we’ll alert our hardworking cleaning staff.

If you’re a smoker, please remember that you cannot smoke directly outside the Library entrance – you must use the smoking shelter in the Library car park opposite. Some of you are probably getting as tired of being told this as we are of telling you, but get used to being nagged (or worse) if you continue to ignore this rule – it is a University regulation as well, and subject to the same disciplinary procedures if you break it.

Although the Library is open 24-7, the Library Enquiry Desks are only staffed between 8.30am – 10pm. During the evening, the Library is supervised by security staff. If you need printer credit, remember that you can buy it online.  Otherwise, if you experience any problems at all regarding any of the Library facilities, just ask any member of staff at the desks, or contact us through our Ask a Librarian email service or our Twitter and Facebook feeds – we’re here to help you as best we can.

Happy revising!