IET Digital Library Downtime, Saturday 25th March

Here is an advance warning that the IET Digital Library will be offline for the day for an important system upgrade on Saturday 25th March, so all IET titles will not be available that day.

Service should be restored in the morning on Sunday 26th March. For further details visit the IET website:

We apologise in advance for any inconvenience.

Mendeley Workshops and Drop-In Sessions

Anticipating the switchover in referencing software from RefWorks to Mendeley, the Library is running a series of workshops and drop-in sessions during March and April to support the migration.

The workshops aim to introduce users to Mendeley, while the drop-in sessions are aimed at those who need assistance moving their references from RefWorks into Mendeley.

Details of our workshops and drop-in sessions can be found here:

Online guidance, including help sheets and videos, can be found on the Managing References module on Learn:

If you have any enquiries at this stage about the transition to Mendeley please contact your Academic Librarian:

Library Catalogue Plus Downtime, Saturday-Sunday Evening 18-19th March

Library Catalogue Plus will be temporarily unavailable Saturday evening (18th March), from approximately 10pm, through until 2am on Sunday morning (19th March), for essential maintenance by Ex Libris. We apologise in advance for any inconvenience this may cause.

Referencing Software Update – Workshops Available

As part of a Library and IT Services review of referencing software packages, the Research Committee has endorsed the recommendation that the University change its site-wide licence from RefWorks to Mendeley. It is envisaged that the switch over to Mendeley will be complete by the start of the new academic year 2017/18.

Our site-wide licence gives us access to the Institutional version of Mendeley which allows:

  • documents in PDF format to be added effortlessly to Mendeley
  • social networking and collaborative benefits
  • increased storage space (from 2GB to 100GB)
  • ability to set up unlimited private groups of up to 100 collaborators

In the fast moving environment of referencing software there have been ongoing concerns within Higher Education about the long term stability of the RefWorks package and problems regarding the latest version of plugins. The decision to move to a more established package, Mendeley, was taken after rigorous assessment.

We will be completing our transition to the Institutional version of Mendeley in the coming month. We will send out further details, including a summary of all the benefits, nearer the time.

To support the migration to Mendeley we are delivering a series of workshops introducing users to Mendeley. We are also offering drop-in sessions for those who need assistance moving their references from RefWorks into Mendeley.

Details of our workshops and drop-in sessions can be found here:

Online guidance, including help sheets and videos, can be found on the Managing References module on Learn:

If you have any enquiries at this stage about the transition to Mendeley please contact your Academic Librarian:

Fancy £25? Sign Up for the IT Services Student Journey Workshop

Would you like to share your thoughts and experiences of using the IT resources and facilities here at Loughborough University, and suggest any ideas for improvements?  If the answer is yes, come and join the interactive student workshop being hosted by IT Services on Wednesday 22nd March.

Everything from your experiences of connecting devices to Wi-Fi, ReVIEW lecture capture, computer labs, accessing timetables and Learn etc. will be discussed on the day  a great opportunity to have your say!

All participants will receive a £25 gift voucher and will be provided with lunch, plus morning and afternoon refreshments.

This one-day workshop will take place on Wednesday 22nd March from 10:00 am to 3:00 pm. We are looking for all types of students to participate in the event, including:

  • Undergraduates
  • Postgraduates
  • Master Students
  • Placement Students
  • Pre-sessional Students
  • Mature Students
  • Distance Learners
  • Alumni

If you are available on Wednesday 22nd March and would like to take part, please complete the short form on the link below. Successful applicants will be contacted by the 16th March with the full event details!

Please only consider applying if you are available for the date and able to commit to the full day.

Busy End of Term! Alternative Study Spaces Available


The New Year Exam period seems to have come early, if the occupancy levels in the Library have been anything to go by over the last couple of weeks! We’ve been exceptionally busy for the time of year with most of our study areas full to over-flowing at times, and our Group Study Rooms booked two-three days in advance.

If you can’t find a suitable space in the Library, don’t fret – there are plenty of other places you can go on campus to study, including tailor-made Learning Zones at the James France and Brockington Buildings, not forgetting the PC and printing facilities in the Haslegrave Building.

Full details of all the alternative study spaces can be found via the link below:

IT Services Advice About Student University Accounts

it infoIT Services have identified some University student accounts where malicious attackers have obtained usernames and passwords. If you are one of the students who has been contacted by email today to notify of this, please take action.

To ensure your account is not accessed by anyone for malicious purposes, please can you change the password to your University account before Monday 12th December. If your password has not been changed before this date, IT Services will be forced to change your password at which point you will lose access to University lab computers, access to Learn, access to University email and potentially wireless access until you contact IT Services 01509 222 333 or visit the PC Clinic in the library to set a new password.

IT Services strongly urge you to reset your password to minimise disruption to your service. Guidance on how to do this can be found at

If you have any further question, please contact IT Services via or 01509 222333.

Posted in IT

ProQuest Ebook Central Upgrade

proquest blueProQuest have just completed the migration of their Ebook Library (EBL) resource onto a completely new platform, and have renamed and rebranded the service as ProQuest Ebook Central.

Several changes have been made to the database, with some new functions added, including the ability to be able to download and save a full chapter of an ebook and keep a copy of it – useful if you only require a particular chapter of a book.

Further details of the upgrade can be found via the ProQuest website:

Campus Telephone System Upgrade – Loss of Service 18th-20th November & 2nd-4th December

iPhone-3-D4236-5521-670x216IT Services will be carrying out essential maintenance to the campus telephone system during November and December to upgrade systems to allow the planned video conferencing project to commence. The scheduled works will result in loss of service. All telephones and telephone services, voicemail, fax and Jabber will be unavailable for extended periods of time during both weekends and should be considered unavailable for the extent advertised. Telephones on campus will be out of operation and callers from off campus will hear an error tone.

The timescale for the work is as follows:

  • 18th-20th November: From 18:00 on the Friday  to 22:00 on the Sunday.
  • 2nd-4th December: From 18:00 on the Friday through to 22:00 on the Sunday.

As part of the campus telephone system, the Library will be effected by this work. As such, on all of these dates, users will be unable to contact the Library by means of telephone. However, alternative methods of communication are available:

  • The Library’s social media channels, Facebook and Twitter.
  • Email, via our Ask A Librarian service.
  • Face to face, via any of our Enquiry Desks (we don’t bite!)

If you find you need to renew a book on any of these dates, you can do so via the following methods:

  • In the Library, via the Level 3 User Services Desk.
  • In the Library, via logging into one of the Self Service machines on Levels 1-3 – you will need your ID card to log in to the machines.
  • Online, by logging into your user account via Library Catalogue Plus, using your University username and password, and using the renewal option.
  • Email, via Ask A Librarian, or directly contacting one of the User Services Team evening & weekend supervisors.

During the specified maintenance periods, campus security will be contactable in the event of emergency on 0800 526966.

Other IT systems and services should remain unaffected.

We apologise in advance for any inconvenience.

Campus Wireless Network Maintenance on 5th December

laptopOn Monday 5th December there will be an interruption to part of the wireless network coverage on campus. This is due to necessary electrical / air-conditioning work being carried out, that will involve moving equipment which is responsible for operating the wireless network on campus.

During the time approximately 10% of wireless access points will be offline. This will result in reduced or potentially no wireless coverage in some campus buildings.This work will take place on Monday 5th December 2016 between 07:30am – 11:30am.

IT Services apologise in advance for any inconvenience.