All IT Services Unavailable on Wednesday 11th July, 3pm to Midnight

The University is investing £1.3M on upgrading essential IT infrastructure, resulting in temporary downtime of all IT facilities across campus from 3pm on Wednesday 11th July. All University IT Systems will be unavailable during this upgrade, including telephones and printers.

The upgrade has an expected finish time of midnight, though services should also be considered as at risk the following day.

This upgrade will effect the Library considerably, as it will mean that there will be no IT access or provision at all once the work begins. As well as the printer and telephone networks across campus, the Library housekeeping system and Library Catalogue Plus will be unavailable as well.

In light of this, we have taken the decision to close the Library at 5.30pm on Wednesday July 11th instead of our usual later 8pm closing time. We apologise for any inconvenience this may cause.

For further information, help and advice about the upgrade, please visit the IT Services website – http://www.lboro.ac.uk/services/it/staff/status/ – or alternatively contact the IT Service Desk via IT.Services@lboro.ac.uk.

University Open Days 29th-30th June

The University will be holding Open Days on Friday 29th June and Saturday 30th June. Visitors, students and staff should be aware that campus, and in particular the Library, will likely be extremely busy on both days.

As usual the Library will be hosting several displays and stands by other support services within the University on both days, and they will be taking up temporary residence later this week on Level 3. As such, certain study areas on this level will be unavailable during this time and will be cordoned off from public use.

Temporary Removal of Workstations on Levels 1 & 2 from 25th June

On Monday 25th June and Tuesday 26th June work begins on replacing the workstation desks on Levels 1 & 2. This will necessitate the temporary removal of all of the PC workstations from these floors, including the Catalogue and Short Stay PCs.

All of these machines will placed into storage in Group Study Rooms 1A and 2A, which will mean that these rooms will be unavailable for booking while this work is carried out.

Week beginning Monday 2nd July the old desks will be removed from Levels 1 & 2 for removal by University Facilities Management – this may involve some noise and disruption, and the lift may be unavailable to visitors while the desks are being moved.

The new furniture should be delivered during the following week – again, this will involve some noise and disruption. Once this is completed, IT Services will remove the PCs from storage and begin setting them up on the new desks.

Access to the shelving and other facilities on Levels 1 & 2 will remain unaffected, however there will be no PC workstations available to use on either floor while this work is completed. Workstations are still available on Levels 3 & 4, and staff are available to assist with catalogue searching at our Enquiry Desks.

We apologise in advance for any inconvenience.

Part of Level 3 & Some Group Study Rooms Unavailable 19th-20th June

An area of Level 3 near the Seminar Room and Group Study Rooms 3A & 3B will be unavailable to visitors tomorrow, Tuesday 19th, and Wednesday 20th June while the Library is hosting a training event.

We appreciate that term isn’t quite over yet, but Group Study Rooms are still available to book on Levels 1, 2 & 4 if you require one.

Finalists – Advice from IT Services

Students are no longer provided with an Alumni account when they graduate, so all the data from existing accounts will be lost when it expires. 

On completion or termination of your studies, your IT user account will enter a 30-day expiry period. Unfortunately, IT Services are unable to specify the exact date this will happen, as it varies from school to school, as well as if you are doing resits.

During the 30-day expiry period, you still have access to email, Office 365, Learn, Athens, your documents area (U drive), and the Student Self Service Portal. Please visit IT Services web page for Finalists and take the following steps to ensure you are ready for your account to expire:

http://www.lboro.ac.uk/services/it/student/leaving/

If you are returning to the University for further study or as a member of staff, you can find information for you under the FAQ section on this page.

ReVIEW Lecture Capture Unavailable – Saturday 9th June, 8pm – 11pm

On Saturday 9th June, the ReVIEW system will be unavailable between 8pm and 11pm due to essential system maintenance by the University’s system supplier. During this time students will be unable to watch any captured sessions, so please plan accordingly. The University is not able to change the time or date of this maintenance period.

Additional Study Space During the Bank Holiday

As this Bank Holiday weekend is traditionally one of the busiest times of the Academic calendar (not least in the Library!), University Facilities Management are opening up some extra study spaces over the weekend.

These are:

  • Saturday 26th May 8.00am – 6.00pm: All of James France – CC rooms and Exhibition area, all of West Park Teaching Hub
  • Sunday 27th May 8.00am – 6.00pm: All of James France – CC rooms and Exhibition area, all of West Park Teaching Hub
  • Monday 28th May 8.00am – 6.00pm: All of James France – CC rooms and Exhibition area, all of West Park Teaching Hub

These are addition to the D-Rooms in James France and the YY-Rooms in John Cooper.

The Library will still be open 24-7 over the weekend, albeit with a skeleton service on Bank Holiday Monday. Unfortunately the PC Clinic will be closed on Monday.

Borrowing Books During the Summer

As summer hurtles by many of you may be casting your minds towards borrowing books over the vacation – and many of you may need to bring some of those books back before you leave!

As it stands at the moment, all Long Loan books for Undergraduates, Finalists, Postgrads (including CDS registered) are being issued until Wednesday 20th June – the very last day of term.

From Monday 11th June all Long Loan and Week Loan books will be issued over the summer vacation to either Wednesday 3rd October or Friday 5th October 2018 depending on your status.

All Long Loan and Week loan books borrowed by Finalists will only issue until Wednesday 20th June – we will be issuing reminders to Finalists about clearing their accounts nearer the time.

All External user and Alumni loans remain on a rolling 4-week or one week loan.

High Demand loans, as always, remain the same.

Leisure Reading books will also issue until the 20th June, up until 11th June when they will also issue over the summer vacation.

Please remember that all books are subject to recall over the vacation, so keep an eye on your emails unless you want a nasty surprise when you come back!

Noise Alert Text Service

Today we launch our new Noise Alert Text Service in the Library. If you’re experiencing too much noise disruption in your study area, text the number on one of the posters displayed across Levels 1 & 2 and on all the study tables in the Silent Study Area, and a member of staff will be sent to investigate ASAP.

When sending an alert, please give us your floor location and either study desk number or approximate seating location.

Please note this service is to alert us about noise disruption – if you have any other enquiries, please visit one of our Enquiry Desks.