You Said, We Did – In the Summer Time!

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‘In the Summer time

When the weather was hot

Down at the Library

We did quite a lot’*

The Library recieves feedback from its users in a number of different ways: through surveys carried out, through individual comments and via staff/student committees. We endevour to take account of our users’ views on our services when prioritising work over the Summer. This summer has proved to be no different! We have completed a number of projects to improve the services we offer:

  • Improvements to Wi-Fi. We have worked with colleagues in IT Services to improve the wi-fi signal on Levels 3 & 4 of the Library.
  • Installed plug sockets on desks. The desks on Levels 1 and 2 of the Library didn’t have any plug sockets on them. We worked with colleagues in Facilities Management to ensure the majority of desks on this floor either have sockets on the tables themselves or are next to a socket if next to the windows. This will give people more flexibility about where they can sit.
  • Extra Group Study Room. We have converted one of our staff Consultation Rooms into a fifth Group Study Room on Level 4. This can be booked on our online room booking system as  Group Study Room 4E.
  • Changed all the PCs in the Group Study Rooms. Colleagues in IT Services and Teaching Support have installed mini NUK Pcs in all the Group Study Rooms to replace the awkward, bulkier PCs in the cabinets.
  • Changed the booking slots for single Study Carrels. Students told us they struggled to use our single study carrels as they were only available in 3 hour slots and so were no use if you had a 9am lecture. We have changed the booking slots to hourly bookings in the same way all the other resources are to resolve this problem.

Hopefully you will agree there has been a lot of action as a result of your feedback. If you have any questions about the improvements or would like to leave feedback on any other issue, please feel free to fill out one of our suggestion cards on L3 or email Matt Cunningham, the User Services Manager (M.S.Cunningham@lboro.ac.uk)

*with apologies to Mungo Jerry!

Library Skills Workshops – Get the Know How this Autumn

sem1aNew to the wonderful world of academic study? Need to freshen your study skills after your summer break? Want some help and advice in searching for and handling information and in how to study more effectively for the year ahead? Then look no further than our autumn season of ‘Get the Know How’ workshops starting this October.

Ranging from handy tips on essay writing to revising more effectively, referencing styles and bibliographic software, there’s something for every academic occasion that will stand you in good stead for the duration of your course.

New students will certainly find our introductory building tours especially useful over the coming fortnight – a perfect introduction to what the Library can offer you, even at this early stage in your degree.

Each session runs for between approximately 50-90 minutes, depending on the subject being discussed, and they’re hosted in Library Seminar Room 1. However, as these courses have always proved extremely popular in the past, we are asking that people register for them first via Learn. To do that – and to look at exactly what courses are on offer and when – visit this link:

http://www.lboro.ac.uk/services/library/students/eventsandworkshops/

Please note you don’t have to book to come on one of our Library tours – just turn up!

Campus IT Update for Students

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IT Services have just released details of some important changes to some of the services they provide across campus, including the provision of student timetables, a new ‘Cloud’ platform service and the removal of individual student web pages. For further details, visit this link:

http://www.lboro.ac.uk/internal/news/2016/september/it-information-students-.html

Welcome to the Library!

Library staff groupSo, you’ve made it to Loughborough – congratulations! At the University Library we take great pride in how we support all our new users – if you ever have a question about how we can support you, ask one of our friendly staff.

As a new student you are automatically enrolled as a member of the Library. your student ID card is also your Library card. Don’t lose it as you need to swipe in through the barriers to enter the Library and to use our self-service machines to borrow your books.

Getting the most of out of your Library

Academic Librarians will be out in the schools during induction week – look out for the Library session in your timetable. You don’t have to wait for the session to use us though – feel free to pop in when you arrive and have a look round.

Get the Know How Library workshops

During the autumn term Library staff will be running workshops offering helpful guidance on a wide variety of academic practices including essay writing, note taking, time management and presentation skills. You can find more information about these workshops on our webpages.

Using the Library

Enquiry Desks

The Library offers an Enquiry Desk Service across all levels of the Library during standard office hours (Monday – Friday 9AM to 5:30PM).  User Services staff will be able to help you with most of your enquiries and if necessary will refer you to a colleague with more specialist knowledge.

The Enquiry Desks are staffed by a smaller team of Library staff until 10pm on weekdays, and throughout opening hours on Saturday and Sunday. The staff will be able to help you with most of your enquiries but may need to refer you to a daytime member of staff for detailed assistance.

Finding Information

For specialised help in finding information in your subject area, each School has its own Academic Librarian to offer support and guidance.

Academic librarians are available to assist all University staff and students to find and use information resources effectively, develop library collections to meet your needs and to be your contact point for any information related enquiry.  They have all developed expertise in the subject areas of their Schools and are very happy to help.

Study Spaces

The Library has a range of different study spaces, from silent and quiet spaces to group and social areas. There are also a number of spaces that you can book online including grpup study rooms, bookable booths on Level 4 and individual study carrels on Levels 1 & 2 . Ask at the Enquiry Desk to be shown how to book these rooms yourself.

IT Facilities

There are 250 PCs (excluding those dedicated to accessing Library Catalogue Plus) available in the Library with the majority of these located on Levels 3 & 4. The Library also has a wireless network throughout the building, enabling users to connect to the University’s network from their laptops.

The Library provides basic A4/A3 monochrome and colour printing/copying facilities. Before being able to print or copy you will need to purchase printer credits. You can pay for this at the main Enquiry Desk on Level 3 of the Library.

PC Clinic

The Student PC Clinic is now situated on Level 3 of the Library and is available to help with any IT queries you may have. It is staffed during standard office hours through until 6PM (Monday – Friday) and is open 12pm-2pm at weekends.

Leisure Reading

Here at the Library we’re championing leisure reading! Why? Well, not only is reading for pleasure a great mood enhancer, it’s also strongly linked to academic achievement. So, if you want to give your grades a boost, why not come and browse our dedicated Leisure Reading Collection? The Collection comprises a broad range of genres including contemporary fiction, graphic novel, biography, memoir, crime, fantasy, horror and science fiction – something to suit all tastes!

Student Book Club

For anyone who talking about books, we run our very own book club launched  exclusively for students. If you enjoy reading novels and exchanging views in a friendly and relaxed environment we meet during term time in the Library, dates will be confirmed soon. For more information email Sharon Reid.

Open Day Success!

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We enjoyed our busiest University Open Day yet last Friday and Saturday – at certain points, it almost seemed as if people were queuing out of the door to visit us!

We hope all our visitors enjoyed the experience (it made a nice change for it not to rain!) and we look forward to seeing some of you back in the future.

There’s some more images from the Friday available via our Facebook page here:

https://www.facebook.com/loughboroughuniversitylibrary/photos/?tab=album&album_id=994342750676382

Walk-In User Password System Unavailable Next Wednesday 28th September

Pilkington library after refurbishmentOwing to a necessary system upgrade, the Walk-in user password system will be unavailable next Wednesday 28th September, meaning that we will be unable to issue any temporary log-in passwords to visitors on that day.

Normal University staff & students log-ins should be unaffected.

We apologise for any inconvenience.

Library Car Park Restrictions During Freshers’ Week

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Next week is Freshers’ Week, which means campus will be teeming with newly arriving students moving into the campus halls of residence. As usual, certain car parks around campus will be subject to certain restrictions, including the car park directly outside the Library.

Visitors should be aware that part of the car park will be unavailable next Tuesday (27th September), and that the entire car park will be closed on Thursday 29th September. Alternative spaces can be found elsewhere on campus, and information about further closures can be found here:

http://www.lboro.ac.uk/internal/news/2016/september/car-park-closures-freshers-week.html

We apologise for any inconvenience.

Library image from Instagram by Little Onion.

University Open Days & the Library 23rd-24th September

amyzhengThe University will be holding Open Days on Friday 23rd September and Saturday 24th September. Visitors, students and staff should be aware that campus, and in particular the Library, will likely be extremely busy on both days.

The Library will again be hosting several displays and stands by other support services within the University on both days, and will be taking up temporary residence this week on Level 3. As such, certain study areas on this level will be unavailable during this time.

Open Day June 2016 image by Amy Zheng.

Welcome to Our New Website – Tell Us What You Think!

Website Reveal 2

Over the Summer, Library staff have been working with colleagues in Creative and Print Services to redevelop our website. We gathered feedback from our users about what they did and didn’t like (hence the lack of orange now) and have created a whole new website to support our users.

So, what is different? Well, the most obvious difference is that the website is now segmented so that we can target the relevant information at different types of user: students, staff & researchers, visitors/alumni and users at our London campus. Hopefully this will mean you can find the information you are interested in more easily than before. It is also a “responsive” site so can adapt for use on all types of device – whether it be a PC, tablet or smart phone. Hopefully this will make things easier when you are on the move.

Other changes include:

  • New sliding feature boxes at the top with dots so you know how many are there rather than having to wait for them to rotate
  • We have placed our Library video on the homepage so you can see what services we offer
  • There is a new staff listing with photos of the key Library contacts – if you want to know what Matt the Librarian looks like you can do now (although he’s not sure it captured his “good side”)
  • We have revamped our workshop listing so you can find the ones that relate to you by filtering the workshops
  • We have updated information on all the pages to make sure it is current

We will be making minor tweaks over the next few weeks once we can see it in action, but we would love to hear what you think about it in the meantime. just let one of the staff know or email Matt, the User Services Manager (M.S.Cunningham@lboro.ac.uk)