Points of View – You Said, We Listened!

suggestionEvery year we publish details of the comments we received via our special suggestion boxes sited throughout the Library. This year we received a record 45 suggestion cards on a wide variety of matters.

All users get a reply from a relevant member of Library staff within one working day of submitting their suggestion card. We have also compiled a summary of all the comments and replies on our suggestions and feedback webpage.

We welcome all comments/feedback from our users as they help us develop our services. Thank you to everyone who posted a suggestion last year.

The Scores on the Doors – KPI Performance Targets

Library staff groupThe fourth full year of measuring our KPI performance pledges to you have just been released. So how did we do?

Well, we’re happy to report that we’ve scored 100% across the board for all our score this year, meaning we’ve kept completely up with our targets in areas such as returning and shelving books, inter-library loan receiving and processing, and opening times and hours.

If you would like to see a full summary of our targets and performance levels, they are available on our website. Please feel free to give us some feedback – it would be great to hear from you.

Additional Building Work in the Library This Week

Pilkington library after refurbishment

In addition to the work being performed in the Quiet Study area on Level 4 this week, work will also begin on replacing all the desk units in the Study Carrels on Levels 1 & 2. We will also be replacing many of the chairs on Level 2 with new ones.

This work will involve some noise and disturbance and will necessitate certain facilities being out of use while the work is being done. We apologise for any inconvenience.

Roald Dahl – Top of the Form!

6142946853_49c55033ed_mRoald Dahl’s Charlie & the Chocolate Factory has been voted top of a list of books teachers consider that all children should read before they leave primary school in a new poll conducted by the Times Educational Supplement and the National Association of Teaching English.

500 teachers compiled a list of what they considered to be the best children’s stories, resulting in the following top ten:

  1. Charlie and the Chocolate Factory by Roald Dahl
  2. Goodnight Mister Tom by Michelle Magorian
  3. Alice’s Adventures in Wonderland by Lewis Carroll
  4. Matilda by Roald Dahl
  5. The Gruffalo by Julia Donaldson
  6. The Chronicles of Narnia by C S Lewis
  7. The Very Hungry Caterpillar by Eric Carle
  8. We’re Going on a Bear Hunt by Michael Rosen
  9. Dogger by Shirley Hughes
  10. Where the Wild Things Are by Maurice Sendak

Those nostalgic to reclaim a little of their lost youth may be delighted to hear that we have copies of all but one of those stories among our stock – sadly, The Gruffalo was just a bit too big and rowdy to keep on our shelves!

Roald Dahl portrait by Sally, reproduced under CC License from Flickr.

Extended Library Opening Hours – You Said, We Listened!

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We’re very pleased to announce that, following a great deal of constructive discussion between ourselves, the University and the Students Union, the Library will be extending its opening hours from the beginning of the 2015-16 academic year.

From the end of September the following extensions will take place:

  • During term time, the Library will remain open until 2am every day, rather than closing at midnight as before.
  • Opening times during the 2016 Easter vacation will be extended from 5.30pm so that the Library will remain open until 8pm Monday-Friday.
  • Our 2016 New Year 24-7 opening period will now begin on the first Monday of term (4th January) rather than starting midweek as before.

We’ve been working very closely over this issue with the Students Union, especially Amy Ward (VP Education), and we have been guided by student comments and opinions that you’ve made through our surveys and feedback forms. So these improvements are very much the result of Amy’s hard work and your feedback – and we are delighted that we have the resources to implement these enhancements to our service. We hope you find them useful.

And if you have any other comments or feedback you wish to make regarding any aspect of the Library’s services, don’t hesitate to let us know – we’re always happy to receive the views of our users.

Summer Elevenses in the Library

IMG_0044We’re running another series of our popular Elevenses range of bite-sized training sessions for staff and post graduates in the Library this summer.

This the schedule for the weeks ahead (click on the link for more information and booking details):

During these sessions you will have the opportunity to learn more about the research related topic listed above, as well as to network with other researchers from across campus. Experts from the Library, Careers and Employability Centre and Research Office will be delivering short presentations, answering questions and leading discussions on key issues.

All the sessions will be held in the Library Seminar Room 1 and start at 11am, and will last approximately half an hour. Booking is necessary as spaces are limited.

Refreshments will be provided.

Cricket, Lovely Cricket

9443235195_d706454c0d_kCricket fans rejoice – it’s an Ashes summer again, when England and Australia join battle in one of the oldest and most hotly contested sporting contests in the world.

We’re already two matches into the five Test series, and the play has proved scintillating; England gained an early advantage through a comprehensive 169-run victory in Cardiff, but then the Australians came roaring back this last weekend with a stunning 405-run annihilation at Lord’s – with a day to spare as well. With 3 Test matches remaining, everything is well set for another enthralling series.

‘The Ashes’ derived from a term used in mock obituary written in the Sporting Times newspaper when Australia beat England at the Oval in 1882, stating that “English cricket has died, and the body cremated and the ashes taken to Australia.” The following year England toured Australia and beat them, and England captain Ivo Bligh was presented with a small urn reputed to contain the ashes of the ball used by the English in the victory – and dubbed by the Australians as “the ashes of Australian cricket”. Thereafter, every Test match series between the two countries has been a contest to win or retain those Ashes. To the beginning of 2015, Australia hold a narrow advantage over England, by 32 series victories to 31 (with five drawn), with the Australians winning 126 individual matches to the English total of 103.

Loughborough University has a proud cricketing tradition itself – its male and female MCCU teams regularly win trophies – and can count several alumni from their ranks who have gone on to play international and Test cricket, including Sam Billings, Monty Panesar and Nick Knight.

We have a broad range of cricketing books on our shelves in the Library, including the controversial autobiography by former England captain Kevin Pietersen in our Leisure Reading collection upstairs on Level 4, and Scyld Berry & Rupert Peploe’s intriguing account of the story behind the genesis of the Ashes, Cricket’s Burning Passion: Ivo Bligh & the Story of the Ashes, which you can find among our other cricket history books downstairs in our sports section on Level 2. Why not have a browse?

The Ashes Urn image by David Holt, reproduced under CC License from Flickr.

Level 4 Quiet Study Area Unavailable on Tuesday 28th July

Pilkington library after refurbishmentOn Tuesday 28th July University Facilities Management will be fitting CPU holders to 37 of the tables in the Quiet Study area on Level 4. This is in preparation for the 37 new PCs which will be installed on Level 4 in August. This work involves drilling into the steel frames of the tables and will produce some noise. As such, the entire Quiet Study area will be unavailable on that day and will be cordoned off.

We apologise in advance for any inconvenience this may cause.

The John Ruskin Prize 2015

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Budding artists may be interested in participating in this year’s John Ruskin Prize, a showcase run by the Campaign for Drawing for emerging talent and established artists from all reaches of the UK with a top prize of £5,000.

This year artists are being asked to respond to respond to the theme: Recording Britain Now: Society, to re-assess their practice and focus on the prevalent social issues of 2015/16 and to engage with a society in rapid transition.

The winners, alongside 15 shortlisted artists will be included in a high profile exhibition at The New Art Gallery, Walsall in early 2016 closely followed by a London showing at The Electrician’s Shop Gallery set within the unique surrounds of Trinity Buoy Wharf, London. The exhibitions will be accompanied by a series of talks and events linking with the V&A’s fascinating ‘Recording Britain’ collection and all shortlisted artists will be invited to feature on a free online catalogue featuring both collections exploring visions of Britain through to the present day as seen through the eyes of established and emerging UK artists.

In 2012 The Guild of St. George, the charity founded by Ruskin in 1871, renewed its links with the Campaign for Drawing to inaugurate The John Ruskin Prize open to all artists over 18 working in the UK. It aims to uphold Ruskin’s belief that drawing helps us see the world more clearly and be more aware of its fragility. The Prize allows the Campaign to promote and give exposure to the work of emerging artists using a wide range of media and techniques.

For further details about how to enter, visit the Campaign’s website below:

http://www.thebigdraw.org/ruskinprize

Repair Work in the Library This Week

Coming into focus mark hutchings

Work is being performed in the Library this week on replacing carpet tiles on Levels 1 & 2 that were damaged in the flood earlier in the year. The areas in question are both near staircase C and the lift. Some of the tiles being replaced are in the aisles between the shelving near staircase C on both floors.

If users need books from the shelving in those areas, they should contact a member of staff on the Information and Enquiry desk on Level 3, who will arrange for the items to be collected for them. At times the exit from the lift on Levels 1 and 2 may also be unavailable.

We hope to have this work completed by the end of the week.

Sorry for any inconvenience.