All IT Services Unavailable on Wednesday 11th July, 3pm to Midnight

The University is investing £1.3M on upgrading essential IT infrastructure, resulting in temporary downtime of all IT facilities across campus from 3pm on Wednesday 11th July. All University IT Systems will be unavailable during this upgrade, including telephones and printers.

The upgrade has an expected finish time of midnight, though services should also be considered as at risk the following day.

This upgrade will effect the Library considerably, as it will mean that there will be no IT access or provision at all once the work begins. As well as the printer and telephone networks across campus, the Library housekeeping system and Library Catalogue Plus will be unavailable as well.

In light of this, we have taken the decision to close the Library at 5.30pm on Wednesday July 11th instead of our usual later 8pm closing time. We apologise for any inconvenience this may cause.

For further information, help and advice about the upgrade, please visit the IT Services website – http://www.lboro.ac.uk/services/it/staff/status/ – or alternatively contact the IT Service Desk via IT.Services@lboro.ac.uk.

Library Opening Times During Summer Vacation

As term officially ends this Wednesday it’s an opportune time to remind people that from next Monday, 25th June, the Library will be switching to its vacation opening times schedule. This is:

  • Monday 9am-5.30pm
  • Tuesday 9am-5.30pm
  • Wednesday 9am-8pm
  • Thursday 9am-5.30pm
  • Friday 9am-5.30pm
  • Saturday CLOSED
  • Sunday CLOSED

Please note that, as usual, our only late(ish) evening opening is on Wednesday nights, and that we are closed entirely at weekends for the duration of the vacation. Also, please remember that last entry to the Library is ten minutes before closing time, in order to allow staff to clear the building.

The IT Services PC Clinic in the Library is open throughout the summer, but only during the hours 11am-3pm. Outside these times the IT Services Help Desk can be contacted 8.30am-5pm (week days only).

The Library Shop will be closed for the summer, but the Library Café will remain open, 9am-4pm daily.

As usual during the vacation we will be catching up with a few out-of-season maintenance jobs around the building; we will keep everyone posted here and on our usual social media channels of when & where these will be taking place to minimise any potential disruption to visitors.

Reminder to All Finalists – Check Your Library Account Before You Go

If you’re a Finalist or you are nearing the completion of your course of study, we’d like to remind you that you should return all library material on loan to you, and clear any outstanding fines, as soon as possible after your last examination. You should also present your student card to be cleared at the Library, even if you have no material on loan.

The Library is required to notify departments of any students who have NOT returned books and paid any fines by the time their Board of Examiners meets. Any outstanding debts will be passed to Finance and could result in debt recovery action.

You may check your borrower record on any catalogue terminal in the Library or by accessing your Library record online through Library Catalogue Plus. Please do not leave it until the last minute, in case there is any query. Please also ensure your department knows where to contact you if necessary.

If you have any queries about your Library record or this process, please contact our friendly User Services Manager Matt directly via email: M.S.Cunningham@lboro.ac.uk.

You can also ring (01509) 222360 if you are not able to visit the Library and staff will be happy to check your account for you.

Borrowing Books During the Summer

As summer hurtles by many of you may be casting your minds towards borrowing books over the vacation – and many of you may need to bring some of those books back before you leave!

As it stands at the moment, all Long Loan books for Undergraduates, Finalists, Postgrads (including CDS registered) are being issued until Wednesday 20th June – the very last day of term.

From Monday 11th June all Long Loan and Week Loan books will be issued over the summer vacation to either Wednesday 3rd October or Friday 5th October 2018 depending on your status.

All Long Loan and Week loan books borrowed by Finalists will only issue until Wednesday 20th June – we will be issuing reminders to Finalists about clearing their accounts nearer the time.

All External user and Alumni loans remain on a rolling 4-week or one week loan.

High Demand loans, as always, remain the same.

Leisure Reading books will also issue until the 20th June, up until 11th June when they will also issue over the summer vacation.

Please remember that all books are subject to recall over the vacation, so keep an eye on your emails unless you want a nasty surprise when you come back!

Check In, Check Out Email Notifications

New system, new features! We’ve recently rolled out a different – to say nothing of sustainable! – method of informing users of their daily check out – check in activity.

From now on, users will receive an email overnight that summarises all the books that they have borrowed and/or returned during the day. Not only will this help users to keep a record of their borrowing (and hopeful resolve a lot more of the queries we get at the desk!), but it will also help the environment, as it means users no longer have to print out receipts for transactions at the machines. We did a ballpark estimate that this facility would save us at least 150,000 feet of paper receipt roll every year!

Printed receipts are still available for those who want them, and a receipt will always be printed for any financial transactions done at the self issue machines.

Easter Vacation Loan Period

Our extended Easter vacation loan period begins this Wednesday, 7th March. All books borrowed from the Library or renewed after this date will be issued until the following dates for the following users:

  • Long Loan and Week Loan books for Undergraduates, will be due for return on Wednesday 18th April.
  • Long Loan and Week Loan books for Undergraduate Finalists and  Postgraduates will be due for return on Friday 20th April.
  • All Leisure Reading Books will be issued until Wednesday 18th April.

Please note we do NOT recall books over the Easter vacation, but any reserved books borrowed from our hold shelf which still have outstanding requests may only be borrowed for one week – as always, please check the issue date when borrowing or renewing a book to avoid any fines.

New Semester, New Library Catalogue (Plus Borrowing Changes)

In the switch over between semesters, the Library introduced its new Library Catalogue and library management system.  This has brought a few changes, which are detailed below.

New Library Catalogue Plus:

1. Clearer search tabs:

As well as having a cleaner interface (as appreciated by students in our pre-launch user testing), there are now only two search tabs – Catalogue and Articles Plus.

 

Catalogue searches for books, journal titles, DVDs and other material held by the Library and all items from the Loughborough University Institutional Repository.

Articles Plus provides access to online full-text journal articles and conference papers accessible at Loughborough University.

2. Better filtering

When you get your results, you can now specify whether you want results from the Loughborough or London libraries and can even narrow down to just e-resources.

 

3. Access to subject specific databases:

Subject guides provide access to the key databases for your subject area and can be found from the Library Catalogue Plus screen (see below) or directly from: http://www.lboro.ac.uk/services/library/students/subjectguides/  

Borrowing Changes

1. Longer high demand loan periods
These will now issue until 23.55 on the next working day instead of 2.30pm (e.g. if you issue a book on Friday, it will be due in at 23.55 on Monday). It is no longer possible to book high demand items for a specific date but users can request them on the catalogue if they are on loan to other users. The fine for high demand books is now £3 per day rather than 50p per hour.

2. High demand books now renewable

As long as no-one else has requested them, high demand books are now renewable.

3. More renewals
Following user feedback, these have been raised. Week loan, long loan and high demand items can all be renewed 10 times by users. Staff/researchers can now renew long loans 3 times and week loan/high demand items 10 times. You can renew books on the catalogue by logging into the My Account section or on the self-service machines in the Library.

4. Courtesy notice emails

We will send out the usual courtesy notice 4 days before a book is due for return and a second reminder email on the actual due date. Because of this, we are not fining on the day a book is due for return – the fine would start the following day. The emails are now called “Library books due for return” as some users had problems with the reminders going into spam folders because they contained the word “loan” in the title.

5. Weekends

Books are no longer due on any weekend. If a week loan is issued on a Sat/Sun it will be due in on the Monday after a week has passed e.g. if a week loan was issued  on Sunday 4th Feb it would be due on Monday 12th Feb not Sunday 11th.

Further information and feedback

If you need any help using the new system or have any feedback– simply email library@lboro.ac.uk, pop into the Library to talk to the staff on the Information Desks or contact your Academic Librarian.

Changes to Library Catalogue Plus – Important Information Regarding E-Shelf Material

At the beginning of Semester 2, the Library will be launching its new and improved Library Catalogue Plus interface. By way of an advanced warning, we’d like to notify people of important changes to the old E-Shelf system on the present interface.

If you have stored records on your e-Shelf in the current catalogue we would encourage you to download them or export them into Mendeley as they won’t be carried over to the new system. You can find further information about Mendeley on our website pages or contact your Academic Librarian for advice.

Further information about changes to the interface will published soon. Stay tuned!

Inter-Library Loan Service during the Christmas Vacation

The University Library will be postponing Inter-Library Loan requests that it receives during the Christmas vacation.

If you would like to borrow a book or a similar item from another library over Christmas, please make your request before Friday 8th December 2017.  If you make a borrowing request after this date we will process it after the University reopens on Tuesday 2nd January 2018.

If you would like us to get a copy of a journal article, conference paper or similar item from another library for you before Christmas, please make your request before Friday 15th December 2017. If you make a copy request after this date we will process it after the University reopens on Tuesday 2nd January 2018.

If you have any questions, please e-mail interloans@lboro.ac.uk.