While You’ve Been Away… Changes in the Library Over the Summer

A warm welcome back to all of our returning students! As usual we haven’t been resting on our laurels during the long summer break, and we’ve made a few changes since June…

Single Sign On. Over the summer we’ve begun work on streamlining access to our electronic resources by moving away from Athens authentication to a single sign on process using the University username & password. The project is ongoing and so you need to be aware that there are:

  • Some resources which have moved from Athens log in to Single sign on
  • Some resources are in progress
  • Some resources are still Athens authenticated.
  • You can keep up to date on developments through our news link here.

Self Collection of Hold Requests. We have started storing hold requests on the shelves in the High Demand section on Level 3 so that users can collect them and issue them without having to ask for them at the main desk. This only applies to our stock – Inter Library Loans will still be stored in the office behind the desk.

It’s very easy to use – books can be found in alphabetical order on the shelves filed under the first three letters of the user’s surname and the last three numbers of their ID. For example, our own Matt Cunningham would be CUN331. Where a user only has two letters in their surname, just use those two letters followed by the last 3 digits of their ID number.

New Decor. All the old workstation desks on Levels 1 & 2 have been replaced with new ones. We’ve added plasma screens displaying booking details outside of every Group Study Room in the Library, and the Help Desk on Level 4 has been removed to expand the study area.

Wifi Upgrade. IT Services completed their upgrade of the Wifi coverage throughout the building, so hopefully you won’t encounter any more dead spots!

Oh yes – and as you can see from the picture above, we had the Red Arrows fly over for the Graduation Ceremony. As the old police recruitment poster used to say – “Dull it isn’t!”

Welcome to the Library

So, you’ve made it to Loughborough – congratulations! At the University Library we take great pride in how we support all our new users – if you ever have a question about how we can support you, ask one of our friendly staff.

As a new student you are automatically enrolled as a member of the Library. your student ID card is also your Library card. Don’t lose it as you need to swipe in through the barriers to enter the Library and to use our self-service machines to borrow your books.

Getting the most of out of your Library

Academic Librarians will be out in the schools during induction week – look out for the Library session in your timetable. You don’t have to wait for the session to use us though – feel free to pop in when you arrive and have a look round, or just come along to one of the quick library tours & induction sessions we’re running over the first week of term.

We’ve also set up a dedicated web page for new starters full of handy tips about how to use the library and get the best out of us. Check it out here – http://www.lboro.ac.uk/services/library/students/about/welcome/

Get the Know How Library workshops

During the autumn term Library staff will be running workshops offering helpful guidance on a wide variety of academic practices including essay writing, note taking, time management and presentation skills. You can find more information about these workshops on our webpages.

Using the Library

Enquiry Desks

The Library offers an Enquiry Desk Service across all levels of the Library during standard office hours (Monday – Friday 9AM to 5:30PM).  User Services staff will be able to help you with most of your enquiries and if necessary will refer you to a colleague with more specialist knowledge.

The Enquiry Desks are staffed by a smaller team of Library staff until 10pm on weekdays, and throughout opening hours on Saturday and Sunday. The staff will be able to help you with most of your enquiries but may need to refer you to a daytime member of staff for detailed assistance.

Finding Information

For specialised help in finding information in your subject area, each School has its own Academic Librarian to offer support and guidance.

Academic librarians are available to assist all University staff and students to find and use information resources effectively, develop library collections to meet your needs and to be your contact point for any information related enquiry.  They have all developed expertise in the subject areas of their Schools and are very happy to help.

Study Spaces

The Library has a range of different study spaces, from silent and quiet spaces to group and social areas. There are also a number of spaces that you can book online including grpup study rooms, bookable booths on Level 4 and individual study carrels on Levels 1 & 2 . Ask at the Enquiry Desk to be shown how to book these rooms yourself.

IT Facilities

There are 250 PCs (excluding those dedicated to accessing Library Catalogue Plus) available in the Library with the majority of these located on Levels 3 & 4. The Library also has a wireless network throughout the building, enabling users to connect to the University’s network from their laptops.

The Library provides basic A4/A3 monochrome and colour printing/copying facilities. Before being able to print or copy you will need to purchase printer credits. You can pay for this at the main Enquiry Desk on Level 3 of the Library.

PC Clinic

The Student PC Clinic is now situated on Level 3 of the Library and is available to help with any IT queries you may have. It is staffed during standard office hours through until 6PM (Monday – Friday) and is open 12pm-2pm at weekends.

Library Café & Shop

We have a café situated on Level 3 which is one of the most popular on campus, not least of all because of their amazing breakfast cobs – as Library staff will testify! We also have a small shop situated near the entrance which sells a variety of snacks, stationary and basic essentials.

Leisure Reading

Here at the Library we’re championing leisure reading! Why? Well, not only is reading for pleasure a great mood enhancer, it’s also strongly linked to academic achievement. So, if you want to give your grades a boost, why not come and browse our dedicated Leisure Reading Collection? The Collection comprises a broad range of genres including contemporary fiction, graphic novel, biography, memoir, crime, fantasy, horror and science fiction – something to suit all tastes!

… And of course, look out for our favorite feline, Charlie the Cat. Your Loughborough experience isn’t truly complete until you’ve had a selfie with him!

Staff & Researchers Book Renewals

The due dates for all books borrowed or renewed by University Staff and Researchers can now be extended to 8th February 2019. Due dates for all books borrowed or renewed by Undergraduates and Postgraduates remains the same (3rd October and 5th October respectively).

Please note that all books are still subject to recall, so remember to check your emails regularly.

All IT Services Unavailable on Wednesday 11th July, 3pm to Midnight

The University is investing £1.3M on upgrading essential IT infrastructure, resulting in temporary downtime of all IT facilities across campus from 3pm on Wednesday 11th July. All University IT Systems will be unavailable during this upgrade, including telephones and printers.

The upgrade has an expected finish time of midnight, though services should also be considered as at risk the following day.

This upgrade will effect the Library considerably, as it will mean that there will be no IT access or provision at all once the work begins. As well as the printer and telephone networks across campus, the Library housekeeping system and Library Catalogue Plus will be unavailable as well.

In light of this, we have taken the decision to close the Library at 5.30pm on Wednesday July 11th instead of our usual later 8pm closing time. We apologise for any inconvenience this may cause.

For further information, help and advice about the upgrade, please visit the IT Services website – http://www.lboro.ac.uk/services/it/staff/status/ – or alternatively contact the IT Service Desk via IT.Services@lboro.ac.uk.

Library Opening Times During Summer Vacation

As term officially ends this Wednesday it’s an opportune time to remind people that from next Monday, 25th June, the Library will be switching to its vacation opening times schedule. This is:

  • Monday 9am-5.30pm
  • Tuesday 9am-5.30pm
  • Wednesday 9am-8pm
  • Thursday 9am-5.30pm
  • Friday 9am-5.30pm
  • Saturday CLOSED
  • Sunday CLOSED

Please note that, as usual, our only late(ish) evening opening is on Wednesday nights, and that we are closed entirely at weekends for the duration of the vacation. Also, please remember that last entry to the Library is ten minutes before closing time, in order to allow staff to clear the building.

The IT Services PC Clinic in the Library is open throughout the summer, but only during the hours 11am-3pm. Outside these times the IT Services Help Desk can be contacted 8.30am-5pm (week days only).

The Library Shop will be closed for the summer, but the Library Café will remain open, 9am-4pm daily.

As usual during the vacation we will be catching up with a few out-of-season maintenance jobs around the building; we will keep everyone posted here and on our usual social media channels of when & where these will be taking place to minimise any potential disruption to visitors.

Reminder to All Finalists – Check Your Library Account Before You Go

If you’re a Finalist or you are nearing the completion of your course of study, we’d like to remind you that you should return all library material on loan to you, and clear any outstanding fines, as soon as possible after your last examination. You should also present your student card to be cleared at the Library, even if you have no material on loan.

The Library is required to notify departments of any students who have NOT returned books and paid any fines by the time their Board of Examiners meets. Any outstanding debts will be passed to Finance and could result in debt recovery action.

You may check your borrower record on any catalogue terminal in the Library or by accessing your Library record online through Library Catalogue Plus. Please do not leave it until the last minute, in case there is any query. Please also ensure your department knows where to contact you if necessary.

If you have any queries about your Library record or this process, please contact our friendly User Services Manager Matt directly via email: M.S.Cunningham@lboro.ac.uk.

You can also ring (01509) 222360 if you are not able to visit the Library and staff will be happy to check your account for you.

Borrowing Books During the Summer

As summer hurtles by many of you may be casting your minds towards borrowing books over the vacation – and many of you may need to bring some of those books back before you leave!

As it stands at the moment, all Long Loan books for Undergraduates, Finalists, Postgrads (including CDS registered) are being issued until Wednesday 20th June – the very last day of term.

From Monday 11th June all Long Loan and Week Loan books will be issued over the summer vacation to either Wednesday 3rd October or Friday 5th October 2018 depending on your status.

All Long Loan and Week loan books borrowed by Finalists will only issue until Wednesday 20th June – we will be issuing reminders to Finalists about clearing their accounts nearer the time.

All External user and Alumni loans remain on a rolling 4-week or one week loan.

High Demand loans, as always, remain the same.

Leisure Reading books will also issue until the 20th June, up until 11th June when they will also issue over the summer vacation.

Please remember that all books are subject to recall over the vacation, so keep an eye on your emails unless you want a nasty surprise when you come back!

Check In, Check Out Email Notifications

New system, new features! We’ve recently rolled out a different – to say nothing of sustainable! – method of informing users of their daily check out – check in activity.

From now on, users will receive an email overnight that summarises all the books that they have borrowed and/or returned during the day. Not only will this help users to keep a record of their borrowing (and hopeful resolve a lot more of the queries we get at the desk!), but it will also help the environment, as it means users no longer have to print out receipts for transactions at the machines. We did a ballpark estimate that this facility would save us at least 150,000 feet of paper receipt roll every year!

Printed receipts are still available for those who want them, and a receipt will always be printed for any financial transactions done at the self issue machines.

Easter Vacation Loan Period

Our extended Easter vacation loan period begins this Wednesday, 7th March. All books borrowed from the Library or renewed after this date will be issued until the following dates for the following users:

  • Long Loan and Week Loan books for Undergraduates, will be due for return on Wednesday 18th April.
  • Long Loan and Week Loan books for Undergraduate Finalists and  Postgraduates will be due for return on Friday 20th April.
  • All Leisure Reading Books will be issued until Wednesday 18th April.

Please note we do NOT recall books over the Easter vacation, but any reserved books borrowed from our hold shelf which still have outstanding requests may only be borrowed for one week – as always, please check the issue date when borrowing or renewing a book to avoid any fines.