Library Open on Bank Holiday Monday

At this time of year we’re always deluged with people asking whether or not we’re open on the ‘May Day’ Bank Holiday Monday. And our answer is always – yes, we are open, especially as that Monday is officially the start of the Summer Term!

The Easter Vacation period comes to an end tomorrow (Friday), meaning the Library will be returning to its normal term-time opening schedule from the weekend (Saturday 29th April 9am – 2am and Sunday 30th April 10am – 2am), then opening 8.30am – 2am weekdays thereafter.

The only caveat on Bank Holiday Monday is that the Library will be operating a skeleton service only at the desks, otherwise it will be business as usual as we gear up for what is traditionally one of our busiest times of the academic year as students flock to the Library to revise (among other things!!).

And for those of you wondering about when we switch to 24-7 opening: Sorry, you’ve got to wait about another month for that yet! Thursday 25th May is D-Day for all you night-owls, when we switch over to non-stop opening until term’s end on 21st June.

Support from the Enquiry Desks during the Vacation Period

During vacation periods, the Enquiry Desks will close at 17.30 weekdays (apart from on Wednesdays when it will remain open until 20.00). During the Easter vacation, the Library is staffed by security until 20.00 but they will not be able to assist with any library enquiries and will refer you to the Library staff the next working day. Please bear this in mind when you plan your visit to the Library.

Library Café and Shop Opening Hours During the Easter Vacation

As the Library switches to an alternative opening hours schedule during the Easter vacation, so do the Library Café and Library Shop.

From Monday 3rd April through until Friday 28th April, the Library Café will be open from 9am – 4pm week days, but closed at weekends. Please be aware that this includes this weekend, 1st – 2nd April, even though the Library is open as usual. For the Bank Holiday Weekend, Saturday 29th April – Monday 1st May, the Café will be open from 10am – 5pm.

The Library Shop will be closed for the duration of the Easter vacation.

Library Opening Hours During the Easter Vacation

As term ends on Friday, from Monday 3rd April the Library will be switching to a vacation opening hours schedule until the start of the next term on Monday 1st May.

Our opening hours will be as follows:

Sunday: Closed

Monday: 9.00 – 8.00

Tuesday: 9.00 – 8.00

Wednesday: 9.00 – 8.00

Thursday: 9.00 – 8.00

Friday: 9.00 – 8.00

Saturday: Closed

The Library will be closed along with the rest of the University over the Easter Bank Holiday period for six days days from Thursday 13th April, through until 9am on the following Wednesday, 19th April. Do please note our later opening time – 9am instead 8.30am – plus the fact that we are closed every weekend during the vacation until Saturday 29th April.

Additionally, the PC Clinic will be switching to its vacation opening schedule as well, which is Monday to Friday, 11am to 3pm. Out of these hours, you can contact the IT Services Help Desk, which is staffed 8.30am-5.30pm Monday-Friday.

(Library Café and Shop opening hours during the vacation have yet to be confirmed.)

We return to normal term-time opening hours on Saturday 29th April. The Library will be open as usual on Bank Holiday Monday, 1st May, albeit with a skeleton service at the desks and PC Clinic.

One last date for your diary – the Summer Term 24-7 exam period opening begins on Thursday 25th May.

Have a good Easter!

Library Café & Shop Extended Opening Hours During 24-7

It’s not just the Library that is open longer during the January 24-7 period – the Library Café and Library Shop will also be keeping their doors open for extra time as well!

From Monday 9th January to Wednesday 1st February, the Library Café will be open 9am – 11pm Monday to Friday, and 10am – 9pm on Saturday and Sunday.

From Monday 9th January to Wednesday 1st February, the Library Shop will be open 9am – 4pm Monday to Friday, and 10am – 4pm on Saturday and Sunday.

In addition, to meet the extra demand for refreshments during one of the busiest times of the year in the Library, the Library Café will be hosting an Express Coffee Stand (pictured above), situated in the café seating area, which will be providing quick drinks and snacks for those who don’t like the size of the queue in the serving area! This stand will be open 9am – 3pm Monday to Friday only.

January 24-7 Opening

Our January 24-7 Opening period begins when we open for the start of term on Monday 9th January at 8.30am and will run until 2am on Thursday 2nd February. As is customary, we’d like to issue a few gentle reminders about 24-7 etiquette…

Firstly, please respect your fellow users by considering what behaviour is (and isn’t!) appropriate in the Library by studying our guide to Library facilities on our homepage.

Space is ALWAYS at a premium during exam time, and sadly there are always a few who feel the need to take up more space than they actually need – even when they’re not actually in the building! So please, be kind and considerate and don’t leave your stuff lying about when you’re not there, as you’re depriving other people of a much-needed place to study. We WILL be removing any items left unattended for 30 minutes to free up space (assuming someone else doesn’t help themselves to your stuff first!).

Also please remember to keep your ID card with you at all timeseven when you go for a break. Any attempt to enter the Library without your card will count as one of your three strikes. Quite apart from the fact that you need it to gain entry to the Library, it is a University regulation that you keep your ID card with you at all times while on campus – if you lose it, you must report it and buy a replacement. And don’t lend your card to your friends – that’s against regulations too, and if we catch you, we will report you.

Levels 1,2 and 4 are intended to be areas for quiet study – please remember to keep the noise levels down to an absolute minimum on these floors, or you will be asked (nicely, by us, probably not so nicely by your fellow revisers!) to desist. If you want to chat – or have a snack – Level 3 is the designated social area.

Our designated Silent Study Area is on Level 4. When we say SILENT, we do mean SILENT! If you cannot abide by this, you will be asked to leave the area if you persist in causing disruption to your fellow users. We genuinely don’t like telling people off as much as they don’t like being told off, but for the sake of those genuinely wishing to study, we cannot tolerate bad behaviour or disrespect towards other users and staff. We appreciate that at times like this the stress levels rise, but though there are plenty of places on campus to let off steam the Library is NOT one of them! This applies just as much to use, or indeed misuse, of social media – think before you post anything, however witty you may think it is!

Our bookable study rooms, carrels and pods are pretty busy even off-peak, but during exam periods they’re especially popular. Please remember that you have to book them first before you can use one – don’t just turn up and sit down assuming the space is available, because it probably isn’t! And if you do book a space, please remember to actually come and use it. We give people 15 minutes to claim their reservation, otherwise we will allow someone else to use it – it’s simply not fair on other students to leave rooms unclaimed & unused. We try to monitor room bookings daily and update availability via our dedicated Twitter feed – it might be worth keeping an eye on it if you need to book a room at any point.

Please use the bins and recycling containers to keep the Library clean and tidy. Please remove all rubbish from your desk when you go – leave it as you would expect to find it!

If you’re a smoker, please remember that you cannot smoke directly outside the Library entrance – you must use the smoking shelter in the Library car park opposite. Some of you are probably getting as tired of being told this as we are of telling you, but get used to being nagged (or worse) if you continue to ignore this rule – it is a University regulation, and subject to the same disciplinary procedure if you break it.

Although the Library is open 24-7, the Library Enquiry Desks are only staffed between 8.30am – 10pm. During the evening, the Library is supervised by security staff. If you need printer credit, remember that you can buy it online. Please remember, though, if you experience any problems at all regarding any of the Library facilities, just ask any member of staff, or contact us through our Ask a Librarian email service or our Twitter and Facebook feeds – we’re here to help you as best we can.

Best of luck!

Busy, Busy December!

Well, it wasn’t just the shops that were doing a roaring trade during the festive month – here at the Library during December, we had 60,155 visitors through the gates up through close of play at the end of term weekend on Sunday 18th. That’s a whopping rise of 26% on the whole of December in 2015, when we only managed a paltry (!) 47,774. One wonders what records will be broken when 24-7 opening starts next Monday!

Library Semester 1 KPI Results

6334000763_07e3880213The 2016-2017 Academic Year is our seventh year of measuring our KPI performance pledges, and we’re very happy to report that our half-time score is looking very healthy!

We’ve scored 100% across practically all the board for all of our scores so far this academic year, meaning we’ve kept completely up with our targets in areas such as returning and shelving books, and inter-library loan receiving and processing. Our shelving team again excelled themselves, ensuring that all books returned were back on the shelf within three hours.

The only crimp in our score was having to close the building due to the water main work back in October, meaning we only narrowly missed out on our target for 100% opening times by a single measly per cent.

Stay tuned for our next set of KPI figures which we will be compiling in April. If you would like to see a full summary of our targets and performance levels, they are available on our website. Please feel free to give us some feedback – it would be great to hear from you.