On Monday 3rd July work will commence on relocating the printer/copier area in the middle of Level 3. This will involve the removal of the printers and the knocking down of the screening walls surrounding their location.
During this work a significant proportion of Level 3 will be unavailable to visitors, though access will still be open to the PC Clinic, the Seminar Rooms and Training Room 1. The printers from this area will also be unavailable for use during this time – if you need to print, photocopy or scan documents, alternative machines are still available on Levels 1.2 and 4.
This work will involve some noise and disruption. We apologise in advance for any inconvenience this may cause.
As today is officially the last day of the 2016-17 Academic Year (hooray!) it seems like a good time to remind people that from next Monday, 25th June, for the rest of the summer the Library will be switching to its vacation opening times schedule. This is:
- Monday 9am-5.30pm
- Tuesday 9am-5.30pm
- Wednesday 9am-8pm
- Thursday 9am-5.30pm
- Friday 9am-5.30pm
- Saturday CLOSED
- Sunday CLOSED
Please note above that our only late(ish) evening opening is on Wednesday nights, and that we are closed entirely at weekends for the duration of the vacation (try saying that with a mouthful of ice cream!). Please also be aware that last entry to the Library is ten minutes before closing time, in order to allow staff to clear the building.
The IT Services PC Clinic in the Library is open throughout the summer, but only during the hours 11am-3pm. Outside these times the IT Services Help Desk can be contacted 8.30am-5pm (week days only).
The Library Shop will be closed for the summer, but the Library Café will remain open, 9.30am-3pm daily, dispensing breakfast cobs, coffee and sympathy for those who aren’t sunning themselves on a beach somewhere instead!
As usual during the vacation we will be catching up with a few out-of-season maintenance jobs around the building; we will keep everyone posted here and on our usual social media channels of when & where these will be taking place to minimise any potential disruption to visitors.
Following completion of your studies your IT user account will enter a 30 day expiry period.
After 30 days, access to your account, and all University systems will be permanently terminated. Please read the following guidance to avoid loss of data.
Important: Action required
- Back up any data you wish to keep (Important emails, data from *Google Apps , U Drive, OneDrive for Business and content from Learn)
- Update you email details .Where you have quoted your University email address (online accounts, job applications etc.)replace this with your personal (non-university) emails address.
- Redeem any unused printer credits. Credit that is not redeemed prior to account expiry will be lost.
Full advice and guidance can be found on the IT Services webpage: Finalists and Alumni
If you need further assistance, please contact IT Services by e-mailing IT.Services@lboro.ac.uk , or by phoning (01509) 222333.
*To take copies of your Google data – Google takeout, follow our step by step ‘Backup your Google Apps’ instructions: http://www.lboro.ac.uk/services/it/student/leaving/
The Library may seem like hub of all exam activity on campus, but there are a variety of other study facilities and support hubs student can fall back on during the exam period. To that effect, the University have created a simple one-stop shop web site detailing all the study support and learning facilities available right now on campus, ranging from study spaces and computer labs to personal support should things start to get on top of you.
Our opening hours will be as follows:
Monday: 9.00 – 8.00
Tuesday: 9.00 – 8.00
Wednesday: 9.00 – 8.00
Thursday: 9.00 – 8.00
Friday: 9.00 – 8.00
The Library will be closed along with the rest of the University over the Easter Bank Holiday period for six days days from Thursday 13th April, through until 9am on the following Wednesday, 19th April. Do please note our later opening time – 9am instead 8.30am – plus the fact that we are closed every weekend during the vacation until Saturday 29th April.
Additionally, the PC Clinic will be switching to its vacation opening schedule as well, which is Monday to Friday, 11am to 3pm. Out of these hours, you can contact the IT Services Help Desk, which is staffed 8.30am-5.30pm Monday-Friday.
(Library Café and Shop opening hours during the vacation have yet to be confirmed.)
We return to normal term-time opening hours on Saturday 29th April. The Library will be open as usual on Bank Holiday Monday, 1st May, albeit with a skeleton service at the desks and PC Clinic.
One last date for your diary – the Summer Term 24-7 exam period opening begins on Thursday 25th May.
Have a good Easter!
Would you like to share your thoughts and experiences of using the IT resources and facilities here at Loughborough University, and suggest any ideas for improvements? If the answer is yes, come and join the interactive student workshop being hosted by IT Services on Wednesday 22nd March.
Everything from your experiences of connecting devices to Wi-Fi, ReVIEW lecture capture, computer labs, accessing timetables and Learn etc. will be discussed on the day – a great opportunity to have your say!
All participants will receive a £25 gift voucher and will be provided with lunch, plus morning and afternoon refreshments.
This one-day workshop will take place on Wednesday 22nd March from 10:00 am to 3:00 pm. We are looking for all types of students to participate in the event, including:
- Master Students
- Placement Students
- Pre-sessional Students
- Mature Students
- Distance Learners
If you are available on Wednesday 22nd March and would like to take part, please complete the short form on the link below. Successful applicants will be contacted by the 16th March with the full event details!
Please only consider applying if you are available for the date and able to commit to the full day.
On Monday 5th December there will be an interruption to part of the wireless network coverage on campus. This is due to necessary electrical / air-conditioning work being carried out, that will involve moving equipment which is responsible for operating the wireless network on campus.
During the time approximately 10% of wireless access points will be offline. This will result in reduced or potentially no wireless coverage in some campus buildings.This work will take place on Monday 5th December 2016 between 07:30am – 11:30am.
IT Services apologise in advance for any inconvenience.
It’s very simple & straightforward and will take only five minutes of your time to complete. It’s a great opportunity for you to give feedback on your experience to help the PC Clinic improve their services – help them to help you!
You can find it here: http://bit.ly/ITs16
‘In the Summer time
When the weather was hot
Down at the Library
We did quite a lot’*
The Library recieves feedback from its users in a number of different ways: through surveys carried out, through individual comments and via staff/student committees. We endevour to take account of our users’ views on our services when prioritising work over the Summer. This summer has proved to be no different! We have completed a number of projects to improve the services we offer:
- Improvements to Wi-Fi. We have worked with colleagues in IT Services to improve the wi-fi signal on Levels 3 & 4 of the Library.
- Installed plug sockets on desks. The desks on Levels 1 and 2 of the Library didn’t have any plug sockets on them. We worked with colleagues in Facilities Management to ensure the majority of desks on this floor either have sockets on the tables themselves or are next to a socket if next to the windows. This will give people more flexibility about where they can sit.
- Extra Group Study Room. We have converted one of our staff Consultation Rooms into a fifth Group Study Room on Level 4. This can be booked on our online room booking system as Group Study Room 4E.
- Changed all the PCs in the Group Study Rooms. Colleagues in IT Services and Teaching Support have installed mini NUK Pcs in all the Group Study Rooms to replace the awkward, bulkier PCs in the cabinets.
- Changed the booking slots for single Study Carrels. Students told us they struggled to use our single study carrels as they were only available in 3 hour slots and so were no use if you had a 9am lecture. We have changed the booking slots to hourly bookings in the same way all the other resources are to resolve this problem.
Hopefully you will agree there has been a lot of action as a result of your feedback. If you have any questions about the improvements or would like to leave feedback on any other issue, please feel free to fill out one of our suggestion cards on L3 or email Matt Cunningham, the User Services Manager (M.S.Cunningham@lboro.ac.uk)
*with apologies to Mungo Jerry!