New Mini-PCs Installed to Level 4 Bookable Booths

Bookable Booth with mini PC (2)

We’re very happy to announce that IT Services and Teaching Support have installed brand new mini-PCs to all seven of our Bookable Booths up on Level 4.

New mini PC (2)

These make the Bookable Booths more versatile – allowing students to use their own devices or these new PCs, just like in the Library’s Group Study Rooms.

As you can see above, they’re really rather splendid!

Some News You Might Have Missed During the Summer…

05 Level 4

Welcome back to all of our returning students who have come back at the weekend – we hope you missed us as much as we missed you!

What you might have missed during the summer while you’ve been away is some news about our IT facilities in the Library and – best of all – an extension to our term and vacation time opening hours.

  • Yes, that’s right – from the start of this term, the Library will be increasing its opening hours during term time, meaning we will now be closing at 2am rather midnight. We will also be extending our opening hours during the next Easter vacation (it’s not that far away!) so that we’ll be open Monday-Friday until 8pm instead of closing at 5.30pm as before. The New Year 24-7 opening period will also be starting earlier next year.
  • We’ve added 43 new PCs to the study area on Level 4, meaning we now have around 250 public workstations throughout the building.
  • Engineers rejoice! All Library PC’s (except the Short Stay workstations) are now Auto-CAD software enabled thanks to sterling upgrade work by IT Services during the summer.
  • On a bit of a downside, the PC Clinic have changed their opening hours. They will now be open weekdays from 10am to 6pm, but unfortunately will NOT be open at all at weekends. Library evening & weekend staff will provide as much help as they can, but in the first instance you should contact the IT Services Service Desk for any out-of-hours IT queries.

Enjoy your term!

Restricted Access on Open 3 on Thursday September 17th

Pilkington library after refurbishmentOn Thursday 17th September work will begin on installing new office furniture in the User Services office behind the main entrance counter on Level 3. During this this time, the High Demand side of Open 3 will be unavailable to users as we need to keep the area as clear as possible for the removal and setting up of furniture & equipment.

Additionally, twelve stands will be set up in this area ahead of the University Open Days on Friday 18th and Saturday 19th September. This equipment also requires space to be set up.

We apologise in advance for any inconvenience.

Library Seminar Room 2 Unavailable from 8th September

Pilkington library after refurbishmentLibrary Seminar Room 2 on Level 4 will be unavailable to visitors from Tuesday 8th September until the end of the month when IT Services set up the room to use as a temporary Library staff quarters while an office reorganization is performed.

Seminar Room 2 will then be unavailable for use until the start of term when the office reorganization is completed. Some furniture moving and electrical work on Level 3 will also commence around this time, which may entail some noise and disruption during the remainder of September.

We apologise in advance for any disturbance this may cause.

Study Space Guidance During 24-7

05 Level 424-7 hasn’t even begun yet and the Library is already getting extremely busy. To avoid any undue frustration when seeking somewhere suitable to study, please consider the following information & advice:

  • The Library contains over 1300 study spaces ranging from silent to social spread across four levels. To make certain every space is used properly, during 24-7 Library staff will clear items from unattended desks regularly during office hours. All items removed are kept securely in the Customer Services Office on Level 3.
  • Please consider what sort of space you want to use carefully. Many of the tables on Level 3 are intended for several people at a time – please use the single study desks on the lower levels if you are set on working on your own. Remember that Levels 1,2 & 4 are intended for quiet study, so Level 3 isn’t the place to sit if you want peace & quiet. Likewise, the other levels are not the place to go if you want to chat and eat lunch while you work!
  • The Silent Study area on Level 4 is for silent study only – the clue is in the title! At all times, please be considerate about the amount of noise you make in the Library while people are studying – Level 3 is the designated social study space. You will be asked to move if you are being noisy & disruptive.
  • Please don’t take up chairs & seating with bags & coats – you will be asked to remove them if people are looking for a seat. Please also be considerate when leaving items on the floor, especially trailing wires from IT equipment – aside from constituting a trip hazard, you may be compromising a fire exit route.
  • Take care with your belongings & valuables – especially remembering to take USB sticks with you when you log out! – and use the bins provided for any rubbish. It may be a cliché, but try to leave any study space as you wish to find it!
  • If you book a Library study room, study carrel or study pod, please remember that if you don’t claim your booking within 15 minutes, the space becomes available to whoever wishes to claim it for the remainder of that booking period. Please also note that Library facilities CANNOT be booked or used by external visitors.
  • If you cannot find the space you are looking for in the Library, alternatives may be found elsewhere on campus. You can find a complete list of available study spaces here:  http://www.lboro.ac.uk/services/corporate/learning/learning/ (Please note these are subject to availability)
  • Similarly you can check PC Lab availability, including Library PCs, by visiting the following IT Services link: http://www.lboro.ac.uk/services/it/labs/labs-availability/
  • Should the Library ever reach capacity (goodness forbid!) we will notify users appropriately through our OWN social media channels and if necessary direct them to the alternative facilities mentioned above. We also reserve the right to restrict access to external users during the exam period.

If you experience any difficulties using or accessing Library facilities at all, please contact a member of staff – we’re here to help as much as we can to make this busy time pass as smoothly as possible for all concerned.

24-7 Starts On Thursday…

Pilkington library after refurbishment

It’s that time again! Summer-time means exam time, and that in turn means that the Library will opening its doors 24-7 for the rest of term, starting from 8.30am on Thursday morning (21st May) and running through until midnight on Wednesday 17th June.

As is customary, we’d like to issue a few gentle reminders for those of you who haven’t experienced the full Summer 24-7 effect before. Space is ALWAYS at a premium during exam time, and sadly there are always a few who feel the need to take up more space than they actually need – even when they’re not actually in the building! So please, be kind and considerate and don’t leave your stuff lying about when you’re not there, as you’re depriving other people of a much-needed place to study. We WILL be removing any items left unattended to free up space (assuming someone else doesn’t help themselves to your stuff first!).

We’d also like to remind you that Levels 1,2 and 4 are intended to be areas for quiet study – please remember to keep the noise levels down to an absolute minimum on these floors, or you will be asked (nicely, by us, probably not so nicely by your fellow revisers!) to desist. If you want to chat – or have a snack – Level 3 is the designated social area.

Our bookable study rooms, carrels and pods are pretty busy even off-peak, but during exam periods they’re especially popular. Please remember that you have to book them first before you can use one – don’t just turn up and sit down assuming the space is available, because it probably isn’t! And if you do book a space, please remember to actually come and use it. We give people 15 minutes to claim their reservation, otherwise we will allow someone else to use it – it’s simply not fair on other students to leave rooms unclaimed & unused.

Please remember, if you experience any problems at all regarding any of the Library facilities, just ask a member of staff, or contact us through our Twitter and Facebook feeds – we’re here to help you as best we can. As mentioned in the post below, we are unfortunately experiencing some difficulties with our air conditioning system at the moment, so please bear with us on that.

Best of luck with your exams!

Welcome to the Start of Term!

D3415-26

A big WELCOME to all our visitors – old and new! – as we start another exciting academic year. We hope everybody had a good summer (we missed you, by the way!) and we’re looking forward to the pleasure of your company over the year ahead.

We haven’t been entirely resting on our laurels over the summer, and there are a few new things that we’ve done since June that you might not be aware of…

  • Extra power sockets on Level 3. We embarked on an extensive re-wiring project over the summer, with the result that the majority of the study tables in Open 3 are now equipped with their own electrical sockets – so you no longer have to worry about dragging desks about and trailing wires all over the place!
  • Extra CAD software. IT Services have installed CAD software on an additional 86 work stations in the Library, covering levels 2 & 4, meaning we have 122 PC’s in total that contain the software.
  • Credit/Debit card payments on the Self Issue machines. All of our Self Issue machines have now been enabled to take payments over £5 using your credit/debit card, so you don’t have to queue at the desk to pay your book fines any longer (not that you’re going to forget to return your books on time though, right? Right!)
  • Increased Loan Allowances. Last term (if you can remember back that far!) we increased loan allowances across the board to help you out during the exam season. Well, we deemed that to be such a success that we’ve made it permanent. So now you’ve no excuse to stock up for the term ahead!

Newcomers and old lags alike will also find our latest batch of ‘Get the Know How’ courses useful, whether you’re making your first visit to us or you simply want a refresher.

We hope you enjoy your term – and best of luck for the year ahead!

Study Room Bookings – A Reminder

Pilkington library after refurbishment

A gentle reminder to everyone to help clear up some confusion that some students have been experiencing over our room and facilities booking service.

As our bookable study facilities are always in high demand (especially during the exam period), please ensure that you take up your booking within 15 minutes of the start time, as those rooms remaining empty after this time will then become available to other students to use. This applies to all facilities that are available to reserve via our online room booking system – Group Study Rooms, Study Carrels and Study Pods.

We appreciate that sometimes circumstances arise that make it difficult for people to arrive on time and that it can be frustrating to loose out your booking by a matter of minutes, but at this time of year in particular it isn’t fair on other students to leave study rooms empty and unclaimed for any length of time.

We’d also like to remind people that Group Study Rooms are not intended for single occupancy study – please book an Individual Study Carrel if that is your purpose as you may be asked to vacate the space in favour of a study group.

Any further questions or queries about room bookings, please ask a member of staff,

Study Space on Level 3 – Some Clarification Following Recent Student Feedback

Pilkington library after refurbishment

We have been receiving some feedback lately about the apparant lack of study tables in Open 3, and how compared to previous years the space seems a lot emptier – and why we’re not filling this empty space with more tables!

Simply put, we cannot provide any further tables in the study area of Open 3 or anywhere else on that level. This is not because we don’t want to, but because University fire regulations govern the number of  spaces that can be safely taken up in that area. Truth be told, in fact, that in previous years we’ve actually been breaking these regulations with the volume of tables and seating we provided – as people who may remember the crushes and crowded avenues from the last couple of years can confirm!

This, we hope, has been balanced out by the creation of over 300 extra study spaces, mostly upstairs on Level 4, during last year’s refurbishment, which has increased total Library visitor capacity from 1070 to 1370 – so you haven’t actually lost out at all, but gained considerably!

The perception of emptiness is also altered, unfortunately, by students and visitors who insist on dragging tables across the room so that they can plug laptops or other apparatus into more convenient wall sockets, as opposed to simply using the adjacent study space.

Obviously this movement of furniture has the two-fold effect of making the centre Open 3 look a lot emptier, plus it means that the side of the table jammed against the wall cannot be used for study purposes – in effect, reducing space further.

We do therefore ask that students and visitors show a little more consideration when it comes to utilising furniture in this way; we have sited the furniture in such a way that everybody can make best advantage of it. Moving it around may mean that you are depriving others of much-sought after study space (and may also possibly be blocking fire escape routes). We are very much aware that there is an issue over the lack of electrical sockets, and this is a situation that we are looking at remedying over the summer vacation (obviously we can’t do it sooner as the work will have a considerable disruption to the study environment).

We hope this goes some way to explaining the present situation. If you have any comments, suggestions or feedback about the use of Library space you wish to make, we’d be delighted to hear them by contacting us via email, Twitter or our Facebook page, or simply pop a note in one the suggestion boxes located on all floors of the Library.

Thanks!

Space in the Library – Tell Us What You Think!

tree“Please describe the space you would like to see if you were in the Library in 2019.”

The Library is currently considering how it will continue to develop its building space over the next few years. Your responses and views are needed to help make sure future Library space continues to provide what people need. Please take a few minutes to fill in a post-it note (or 2 or 3!) on the Library tree with your response to the above question.

This tree (like the one we used for the University Mental Health & Well Being Day opposite) can be found in the Library lobby just underneath the staircase to Level 4 from tomorrow (Friday 21st) until Monday evening.

You are welcome to have a Library pen as a sign of appreciation for your time and thoughts!