Remote Working Service Upgrade (Off-Campus Access)

IT Services will be carrying out an upgrade to improve security on the Remote Working Service – also known as the VPN service – a service that provides staff and students with secure access to resources when working away from campus.

As part of this change, IT Services will:

  1. Upgrade the Cisco AnyConnect VPN Client service2
  2. Retire the web link Remote Working Portal ( service

These changes are scheduled to take place on Wednesday, 11th April 2018.

Remote Working Service (VPN)

  • There will be a brief outage to users connected to the Cisco AnyConnect VPN Client service (between 7am – 8am) while the upgrade occurs.

Remote Working Portal

  • IT Services will be contacting users of the web link Remote Working Portal service ( to recommend they move to the Cisco AnyConnect VPN Client service.

For further information please visit Staff / Students or alternatively contact the IT Service desk at, or visit the PC Clinic based in the Pilkington Library.