Thank you for the suggestion about the need for more toilets in the Library. In 2013, as part of the refurbishment, the number was increased from 20 to 39. At exam times, the Library building is especially heavily used, including the bathrooms! Your suggestion has been noted and will be taken into account when further opportunities arise to improve the Library building.
Loughborough University Library wishes all its users a great Christmas and New Year. Thank you to the 450 people who completed our recent user survey. We are delighted that 97% of respondents strongly or slightly agree that the Library provides a good level of service. This is an increase by 9% from 2009 and is just the Christmas present Library staff need. We look forward to seeing you all in 2015!
Every three years, the Library does a user satisfaction survey and it would be great if you could find 5 minutes to complete the online questionnaire. If you fill in the survey, you will have a chance to win a £50 Amazon voucher. The survey will be available until the 19th December and can be found via this link:
If you have any questions please contact Dr Graham Walton (firstname.lastname@example.org)
Dr Graham Walton, Head of Planning and Research in the Library, had the honour of being interviewed by ‘O Globo’ when he was in Rio de Janeiro this August. ‘O Globo has over 1 million readers and is the major Brazilian national newspaper. Areas covered in the interview were the increase in digital information, the impact on libraries and their buildings of digital information and how university students use technology in their learning.
He had been invited to be a guest speaker at the international Challenges of the Digital Library conference. This was organized by the Getulio Vargas Foundation (FGV) (a world renowned Think Tank and higher education provider). The conference debated challenging and emerging issues, such as management, technology and digital information. Graham provided two papers: one considering the importance of the User Experience (UX) in the digital library and the other about how physical library space is being changed by digital information.
Image copyright O Globo
Thank you to the 271 people who completed the recent survey evaluating the Library refurbishment. The results are very interesting and will be used to make sure the Library carries on doing what it does well and changes what it doesn’t! Three Amazon voucher prizes were on offer for people who made their views known via the survey. Congratulations to the following lucky winners:
- Ruth Hepburn, Textiles student
- Christopher Tydeman, Computer Science student
- Baljinder Samrai, Materials M Phil student
Between the 20th June and the 29th September, Library services will be delivered in a different way over the summer. This is because the Library building is temporarily closed for a major refurbishment over this period.
- Library enquiry service and book pickup: In the FM (Facilities Building) there will be a staffed Enquiry Desk where staff and students can request and pick up books that will be collected for them from the Pilkington Library. The Library services will be provided here 9.00 a.m. – 5.30 p.m. Monday to Friday.
- Library computer access: on Level 1 of Stewart Mason Building there will be access to nearly 80 pcs in Rooms 1.08 and 1.09 (available 24/7 with swipe card access). There will be additional small seminar rooms with comfy seating in the corridor. In S Building, there will be access to over 40 pcs.
- Study spaces: the Library will be providing 148 study spaces in the Keith Green Building.
There will be lots of improvements when the Library building re-opens on the 30th September including more study spaces, more pcs and more group study rooms.
The Library undertook a general user survey in 2012 and the final report has been made available from the Library web site. There were 730 responses received from across the University. The results from this survey have already been used to inform various Library service developments. Some of the key findings are :
- 16% of respondents visit the Library on a daily basis
- 90% of academic staff use the Library online at least every week
- People ranked the Enquiry Desk service as the service they were most satisfied with
- Provision of textbooks/ essential texts was ranked as being the most important
- 57% of Library users indicated the Library was the best place for them to study
- 91% of Library users strongly or slightly agreed the Library was overall providing a good level of service
Dr Graham Walton (Head of Planning and Resources) in the Library and Professor Graham Matthews (Head of Department of Information Sciences) have collaborated to jointly edit University libraries and space in the digital world. The book includes contributors from across the world and explores how university libraries are developing their physical space in the 21st Century. Professor Morag Bell University Pro Vice-Chancellor (Teaching) introduced the book launch which took place on the 6th February 2013.
The Library would like to draw attention to the recent statement from the University’s Chief Operating Officer about ‘Spotted’ pages on Facebook
“We have become aware that a number of pages, entitled ‘Spotted’ and referencing various venues at Loughborough University, have been set up on Facebook.
We would like to make it absolutely clear that any student who posts inappropriate comments or material to these sites is contravening the University’s acceptable use of IT policy and, as such, the University will take disciplinary action against them.”
The Library has recently developed a webapp to support access to a range of our services from your mobile phone. Services provided via the webapp currently include opening hours, your borrowing details and others. It has been designed and developed by the Library and is intended that further development will take place over the coming months to incorporate new features into the webapp.
Please note you will need to enter your standard University username and password to access the webapp when you access it. If you have any comments or suggestions about the Library webapp please use the “Leave feedback” option or email <email@example.com>.
Picture available from Calotype46 @ Creative Commons