Dawsonera Ebook Platform Downtime, Saturday 9th February

In order to complete some planned system maintenance, Dawson Books have advised us that their Dawsonera Ebook platform will be unavailable for a brief time this Saturday (9th February) between 8pm to 11pm.

Dawson Books apologise for any inconvenience this may cause. If you have any queries about any of these planned sessions, please contact Dawson Books by email at help@dawsonenter.com

Printer Credits – Not Just to Go, But On the Go

Need to buy some printer credits for your coursework in a hurry? Of course you can buy them from us at our Level 3 Enquiry Desk, but what if it’s after midnight and the desk is closed?

You can still buy printer credits on the go and at any time of the day or night via IT Services ePayments SafeCom system online, using a debit or credit card (minimum £5), which are instantly allocated to your user account. If you are off campus you will need to use the VPN service before you can use the ePayments systems (and if you haven’t already downloaded the VPN, we recommend you so, because you can also use it for all sorts of off-campus access).

For further details visit the IT Services website here: https://www.lboro.ac.uk/services/it/student/printing/print-credits/

Exam Support Resources On Campus

Worrying about your exams? Don’t panic – there are a wide range of resources available on campus to help you through the stresses and strains of the exam period, ranging from a wide variety of study spaces (that’s right, not just us!), IT help and personal and medical advice if things are getting on top of you. Visit the University’s one-stop exam support page here – https://www.lboro.ac.uk/students/exam-support/ – for more info.

New Resource: Real-Time Library PC Availability Service

Want to check the availability of a PC workstation from the comfort of your armchair? IT Services have just launched a trial version of a real-time availability service to identify what PCs are available to use inside the Library, across all four levels. Try it out via the link below:

https://www.lboro.ac.uk/services/it/student/labs/availability/maps/

Please note this service is only available off campus if you log in via the VPN Client.

24-7 Opening Begins on Monday

Our 24-7 Opening for the January exam period begins when we open for the start of term on Monday 7th January at 8.30am, and will run until 2am on Thursday 31st January. 

A few extra things to note:

  • Extra Study Space in Seminar Room 1. Additional study tables will be placed inside our largest seminar room on Level 3 and this will be open for students to use from Monday. No need to book, just go in and grab a seat!
  • Desk Clearing. Busy library means fewer spaces, and sometimes people aren’t always considerate about how much space they take up! As usual we’ll be patrolling the floors and removing any items left unattended for more than 30 minutes to free up space.
  • Noise Alert Text Service. Following the successful trial of our text-message noise alert service last year, we will be running it again throughout January, so if anyone is being noisy or disruptive you can let us know quietly and confidentially. Full details will be advertised from Monday.
  • Restricted Access for External Visitors. Owing to how crowded our study spaces can get during 24-7 we have taken the decision to restrict access to the Library during January to current students and staff of Loughborough University only. External visitors will only be admitted providing they have proof of the necessary level of SCONUL membership. And to keep all of our PCs free for our students use, no guest username & passwords will be issued during January. It is therefore vital that all of our students should carry their ID cards to gain entry – quite apart from the fact that it is a University regulation to keep your card with you at all times, we will still be applying our ‘Three Strike’ rule. 
  • Social Media Updates. If you haven’t already subscribed to our Twitter and Facebook feeds, now is a good time! We’ll be keeping everyone up to date with any relevant service updates and announcements, including study room availability.
  • Talk to Us! Above all, don’t hesitate to get in touch with us if you need any kind of assistance or support – we’re here to help as best we can!

Inter-Library Loan Service Over the Christmas Vacation

The University Library will close on Friday 21st December 2018 and will re-open on Wednesday 2nd January 2019. Because of this and because of the probable delays to the post during the Christmas period, the Inter-Library Loan service will be temporarily suspended from Monday 17th December 2018 onward.

Any Inter-Library Loan or document supply request that we receive on or after Monday 17th December 2018 will not be ordered until Wednesday 2nd January 2019.

If you wish us to order something for you from another library before Christmas, please request it by Sunday 16th December at the latest.

Print Service Maintenance, Monday 17th December

On Monday 17th December, the University Print service will be unavailable from 7pm as part of a major upgrade. The service is expected to be restored on the morning of 18th December.

During this time, students will not be able to add print credit to their accounts.

Further information can be found on the student and staff IT webpages. If you have any questions, please contact IT Services by calling 01509 222333 or emailing IT.Services@lboro.ac.uk.

Borrowing Books Over the Christmas Vacation

With Christmas and the end of term looming, we’ve already received several enquiries asking when our Christmas vacation loan period begins.

From Friday 7th December all Long, Week Loan and Leisure Reading books borrowed or renewed can be kept over the Christmas vacation.

1st & 2nd Year Undergraduate loans will then be due back on Wednesday 9th January.

Finalist & Postgraduate loans will be due back on Friday 11th January.

Book recalls will also be suspended from Friday 7th December, resuming again on 4th January, meaning as usual we will NOT be recalling books over the Christmas vacation, although please note that any books requested & borrowed from our Hold shelves with outstanding requests on them will still only issue for one week.