Exam Support Resources On Campus

Worrying about your exams? Don’t panic – there are a wide range of resources available on campus to help you through the stresses and strains of the exam period, ranging from a wide variety of study spaces (that’s right, not just us!), IT help and personal and medical advice if things are getting on top of you. Visit the University’s one-stop exam support page here – https://www.lboro.ac.uk/students/exam-support/ – for more info.

New Resource: Real-Time Library PC Availability Service

Want to check the availability of a PC workstation from the comfort of your armchair? IT Services have just launched a trial version of a real-time availability service to identify what PCs are available to use inside the Library, across all four levels. Try it out via the link below:

https://www.lboro.ac.uk/services/it/student/labs/availability/maps/

Please note this service is only available off campus if you log in via the VPN Client.

24-7 Opening Begins on Monday

Our 24-7 Opening for the January exam period begins when we open for the start of term on Monday 7th January at 8.30am, and will run until 2am on Thursday 31st January. 

A few extra things to note:

  • Extra Study Space in Seminar Room 1. Additional study tables will be placed inside our largest seminar room on Level 3 and this will be open for students to use from Monday. No need to book, just go in and grab a seat!
  • Desk Clearing. Busy library means fewer spaces, and sometimes people aren’t always considerate about how much space they take up! As usual we’ll be patrolling the floors and removing any items left unattended for more than 30 minutes to free up space.
  • Noise Alert Text Service. Following the successful trial of our text-message noise alert service last year, we will be running it again throughout January, so if anyone is being noisy or disruptive you can let us know quietly and confidentially. Full details will be advertised from Monday.
  • Restricted Access for External Visitors. Owing to how crowded our study spaces can get during 24-7 we have taken the decision to restrict access to the Library during January to current students and staff of Loughborough University only. External visitors will only be admitted providing they have proof of the necessary level of SCONUL membership. And to keep all of our PCs free for our students use, no guest username & passwords will be issued during January. It is therefore vital that all of our students should carry their ID cards to gain entry – quite apart from the fact that it is a University regulation to keep your card with you at all times, we will still be applying our ‘Three Strike’ rule. 
  • Social Media Updates. If you haven’t already subscribed to our Twitter and Facebook feeds, now is a good time! We’ll be keeping everyone up to date with any relevant service updates and announcements, including study room availability.
  • Talk to Us! Above all, don’t hesitate to get in touch with us if you need any kind of assistance or support – we’re here to help as best we can!

Inter-Library Loan Service Over the Christmas Vacation

The University Library will close on Friday 21st December 2018 and will re-open on Wednesday 2nd January 2019. Because of this and because of the probable delays to the post during the Christmas period, the Inter-Library Loan service will be temporarily suspended from Monday 17th December 2018 onward.

Any Inter-Library Loan or document supply request that we receive on or after Monday 17th December 2018 will not be ordered until Wednesday 2nd January 2019.

If you wish us to order something for you from another library before Christmas, please request it by Sunday 16th December at the latest.

Print Service Maintenance, Monday 17th December

On Monday 17th December, the University Print service will be unavailable from 7pm as part of a major upgrade. The service is expected to be restored on the morning of 18th December.

During this time, students will not be able to add print credit to their accounts.

Further information can be found on the student and staff IT webpages. If you have any questions, please contact IT Services by calling 01509 222333 or emailing IT.Services@lboro.ac.uk.

Borrowing Books Over the Christmas Vacation

With Christmas and the end of term looming, we’ve already received several enquiries asking when our Christmas vacation loan period begins.

From Friday 7th December all Long, Week Loan and Leisure Reading books borrowed or renewed can be kept over the Christmas vacation.

1st & 2nd Year Undergraduate loans will then be due back on Wednesday 9th January.

Finalist & Postgraduate loans will be due back on Friday 11th January.

Book recalls will also be suspended from Friday 7th December, resuming again on 4th January, meaning as usual we will NOT be recalling books over the Christmas vacation, although please note that any books requested & borrowed from our Hold shelves with outstanding requests on them will still only issue for one week.

Essential Email and Groupware Maintenance, 27th November

Working with Microsoft, IT Services will be carrying out some essential maintenance work on part of our email infrastructure in order to maintain a resilient and supported email and groupware system. This work has the potential to be disruptive so IT Services have discussed and agreed the timing of this work with stakeholders and colleagues around the University. The work will take place on 27th November 2018 from 08:30-10:00am.

From 8:30am email sent to staff and students from outside of the University will be queued in order to prevent loss of email.  From this point you will not receive email from outside the University, nor email that is sent to email aliases and lists email addresses e.g. @lists.lboro.ac.uk, @dept.lboro.ac.uk until the work is complete.

Email within Office 365 i.e. between staff and students plus some types of groups, will continue to work as normal.

All other email to and from external recipients, including certain types of University mailing list and corporate applications, will be queued and delivered once the work is complete.

It is planned for work to be complete by 10:00am.  Further communication will be sent if the work extends beyond this and into the agreed 2 day ‘at risk’ window.

Once complete the work will provide us with a more reliable supported email and Groupware infrastructure for staff and students.

There is a possibility that this work will overrun, but IT Services will communicate this if this occurs. If you have further questions or queries please contact IT Services via IT.Services@lboro.ac.uk or telephone 01509 222333.

PC Clinic and Software Downloads Module page on LEARN

Want to keep track of the latest IT developments across campus, as well as news about software and hardware upgrades? Self-Enrol onto the PC Clinic and Software Downloads Module page on LEARN.

The PC Clinic page features essential information while highlighting the key IT services available to students such as printing and computer lab availability. Including tutorials for Printing and connecting devices to the Wi-FI.

The Software Downloads page features download links to a range of different software with FREE access to Microsoft Office 2016 also, including specialist software such as MatLab and SPSS.