You Said, We Did – In the Summer Time!

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‘In the Summer time

When the weather was hot

Down at the Library

We did quite a lot’*

The Library recieves feedback from its users in a number of different ways: through surveys carried out, through individual comments and via staff/student committees. We endevour to take account of our users’ views on our services when prioritising work over the Summer. This summer has proved to be no different! We have completed a number of projects to improve the services we offer:

  • Improvements to Wi-Fi. We have worked with colleagues in IT Services to improve the wi-fi signal on Levels 3 & 4 of the Library.
  • Installed plug sockets on desks. The desks on Levels 1 and 2 of the Library didn’t have any plug sockets on them. We worked with colleagues in Facilities Management to ensure the majority of desks on this floor either have sockets on the tables themselves or are next to a socket if next to the windows. This will give people more flexibility about where they can sit.
  • Extra Group Study Room. We have converted one of our staff Consultation Rooms into a fifth Group Study Room on Level 4. This can be booked on our online room booking system as  Group Study Room 4E.
  • Changed all the PCs in the Group Study Rooms. Colleagues in IT Services and Teaching Support have installed mini NUK Pcs in all the Group Study Rooms to replace the awkward, bulkier PCs in the cabinets.
  • Changed the booking slots for single Study Carrels. Students told us they struggled to use our single study carrels as they were only available in 3 hour slots and so were no use if you had a 9am lecture. We have changed the booking slots to hourly bookings in the same way all the other resources are to resolve this problem.

Hopefully you will agree there has been a lot of action as a result of your feedback. If you have any questions about the improvements or would like to leave feedback on any other issue, please feel free to fill out one of our suggestion cards on L3 or email Matt Cunningham, the User Services Manager (M.S.Cunningham@lboro.ac.uk)

*with apologies to Mungo Jerry!

Welcome to the Library!

Library staff groupSo, you’ve made it to Loughborough – congratulations! At the University Library we take great pride in how we support all our new users – if you ever have a question about how we can support you, ask one of our friendly staff.

As a new student you are automatically enrolled as a member of the Library. your student ID card is also your Library card. Don’t lose it as you need to swipe in through the barriers to enter the Library and to use our self-service machines to borrow your books.

Getting the most of out of your Library

Academic Librarians will be out in the schools during induction week – look out for the Library session in your timetable. You don’t have to wait for the session to use us though – feel free to pop in when you arrive and have a look round.

Get the Know How Library workshops

During the autumn term Library staff will be running workshops offering helpful guidance on a wide variety of academic practices including essay writing, note taking, time management and presentation skills. You can find more information about these workshops on our webpages.

Using the Library

Enquiry Desks

The Library offers an Enquiry Desk Service across all levels of the Library during standard office hours (Monday – Friday 9AM to 5:30PM).  User Services staff will be able to help you with most of your enquiries and if necessary will refer you to a colleague with more specialist knowledge.

The Enquiry Desks are staffed by a smaller team of Library staff until 10pm on weekdays, and throughout opening hours on Saturday and Sunday. The staff will be able to help you with most of your enquiries but may need to refer you to a daytime member of staff for detailed assistance.

Finding Information

For specialised help in finding information in your subject area, each School has its own Academic Librarian to offer support and guidance.

Academic librarians are available to assist all University staff and students to find and use information resources effectively, develop library collections to meet your needs and to be your contact point for any information related enquiry.  They have all developed expertise in the subject areas of their Schools and are very happy to help.

Study Spaces

The Library has a range of different study spaces, from silent and quiet spaces to group and social areas. There are also a number of spaces that you can book online including grpup study rooms, bookable booths on Level 4 and individual study carrels on Levels 1 & 2 . Ask at the Enquiry Desk to be shown how to book these rooms yourself.

IT Facilities

There are 250 PCs (excluding those dedicated to accessing Library Catalogue Plus) available in the Library with the majority of these located on Levels 3 & 4. The Library also has a wireless network throughout the building, enabling users to connect to the University’s network from their laptops.

The Library provides basic A4/A3 monochrome and colour printing/copying facilities. Before being able to print or copy you will need to purchase printer credits. You can pay for this at the main Enquiry Desk on Level 3 of the Library.

PC Clinic

The Student PC Clinic is now situated on Level 3 of the Library and is available to help with any IT queries you may have. It is staffed during standard office hours through until 6PM (Monday – Friday) and is open 12pm-2pm at weekends.

Leisure Reading

Here at the Library we’re championing leisure reading! Why? Well, not only is reading for pleasure a great mood enhancer, it’s also strongly linked to academic achievement. So, if you want to give your grades a boost, why not come and browse our dedicated Leisure Reading Collection? The Collection comprises a broad range of genres including contemporary fiction, graphic novel, biography, memoir, crime, fantasy, horror and science fiction – something to suit all tastes!

Student Book Club

For anyone who talking about books, we run our very own book club launched  exclusively for students. If you enjoy reading novels and exchanging views in a friendly and relaxed environment we meet during term time in the Library, dates will be confirmed soon. For more information email Sharon Reid.

Further Support During the Exam Period

banner-lboroThe University have compiled a helpful web page detailing all the resources available to students during the January exam period, covering the availability of study spaces and computer labs across campus (no, the Library isn’t the only place to study!) along with details and links to the many and various other means of academic and personal support you can receive from the University at this busy and stressful time.

Be sure to bookmark it for further reference – it’s available here:

http://www.lboro.ac.uk/students/exam-support/

Some News You Might Have Missed During the Summer…

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Welcome back to all of our returning students who have come back at the weekend – we hope you missed us as much as we missed you!

What you might have missed during the summer while you’ve been away is some news about our IT facilities in the Library and – best of all – an extension to our term and vacation time opening hours.

  • Yes, that’s right – from the start of this term, the Library will be increasing its opening hours during term time, meaning we will now be closing at 2am rather midnight. We will also be extending our opening hours during the next Easter vacation (it’s not that far away!) so that we’ll be open Monday-Friday until 8pm instead of closing at 5.30pm as before. The New Year 24-7 opening period will also be starting earlier next year.
  • We’ve added 43 new PCs to the study area on Level 4, meaning we now have around 250 public workstations throughout the building.
  • Engineers rejoice! All Library PC’s (except the Short Stay workstations) are now Auto-CAD software enabled thanks to sterling upgrade work by IT Services during the summer.
  • On a bit of a downside, the PC Clinic have changed their opening hours. They will now be open weekdays from 10am to 6pm, but unfortunately will NOT be open at all at weekends. Library evening & weekend staff will provide as much help as they can, but in the first instance you should contact the IT Services Service Desk for any out-of-hours IT queries.

Enjoy your term!

Library Opening Hours During the Vacation

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From Monday 22nd June for the rest of the summer the Library will be switching to its vacation opening times schedule. These are:

  • Monday 9am-5.30pm
  • Tuesday 9am-5.30pm
  • Wednesday 9am-8pm
  • Thursday 9am-5.30pm
  • Friday 9am-5.30pm
  • Saturday CLOSED
  • Sunday CLOSED

Please note above that our only evening opening is on Wednesdays, and that we are closed at weekends for the duration of the vacation. Please also be aware that last entry to the Library is ten minutes before closing time, in order to allow staff to clear the building.

The IT Services PC Clinic in the Library is open throughout the summer, but only during the hours 11am-3pm. Outside these times the IT Services Help Desk can be contacted 8.30am-5pm (week days only).

The Library Shop will be closed for the duration of the vacation, but the Library Café will remain open, 9.30am-3pm daily.

Temporary PC Clinic Available During Freshers' Week

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During Freshers week, until the Library re-opens on Monday, the PC Clinic will be located in a tent near the Library. The Clinic will also be open at the weekend to help students get connected.

Opening hours during Freshers Week:

Wednesday – Friday 10AM – 6PM

Saturday & Sunday 11AM – 3PM.

Thereafter the PC Clinic will be open for business in its new location on Level 3 of the Library during the following hours:

Monday – Friday 9AM – 8PM

Saturday & Sunday 1PM – 4PM.