We have received the following notification of RefWorks system maintenance and downtime beginning this weekend.
“Beginning on Saturday August 24th at 10:00pm EDT there will be a downtime window for RefWorks lasting until Sunday August 25th at 4:00am EDT. This means that users will not be able to access network paths for RefWorks during this time period, and attempted access will redirect you to a reminder about the scheduled maintenance hours. Below is a converted schedule of the downtime for various global regions:
New York: August 24th 10:00pm – August 25th 4:00am
San Francisco: August 24 7:00pm – August 25th 1:00am
UK: Sunday August 25th 3:00am – August 25th 9:00am
Paris: Sunday August 25th 4:00am – August 25th 10:00am
Sydney: Sunday August 25th 12:00pm – August 25th 6:00pm
Tokyo: Sunday August 25th 11:00am – August 25th 5:00pm
Beijing: Sunday August 25th 10:00am – August 25th 4:00pm
In addition, after the system maintenance has been performed, users may notice brief periods of slow response time while our operations team carries out routine testing to verify system capacity and performance.
RefWorks apologize in advance for any inconvenience; however, this system maintenance is necessary to make significant improvements to storage performance issues amidst forecasted usage growth. Please note that this will not compromise any work in your personal RefWorks database. Feel free to contact email@example.com if you have questions or concerns, and thank you for your understanding.”