Results from Library Users Survey 2012 now available

peaceful mind in libraryThe Library undertook a general user survey in 2012 and the final report has been made available from the Library web site. There were 730 responses received from across the University. The results from this survey have already been used to inform various Library service developments. Some of the key findings are :

  • 16% of respondents visit the Library on a daily basis
  • 90% of academic staff use the Library online at least every week
  • People ranked the Enquiry Desk service as the service they were most satisfied with
  • Provision of textbooks/ essential texts was ranked as being the most important
  • 57% of Library users indicated the Library was the best place for them to study
  • 91% of Library users strongly or slightly agreed the Library was overall providing a good level of service