Written by Catherine Messinger.
Whilst of course we hope that your journey as a researcher goes smoothly, we understand that the road to getting a PhD is made up of its own unique challenges.
Our team of advisors are here to provide specialist support during any confusing periods. Our advisors are available via email or by appointment to talk through your situation and provide guidance on the options available to you. The service is the right place to come to for confidential, impartial, non-judgemental advice, without fear of consequence and with no obligation to take any action after seeking advice.
We can advise on routes to try and resolve concerns or conflicts within your supervisory team, assist with appropriate processes for complaints and help in putting together mitigating circumstance claims and appeals. Likewise, if you were to find yourself the subject of an academic misconduct or disciplinary allegation we can offer support throughout the process regardless of what you wish your response to be. If your enquiry relates to matters outside of our expertise, we will try to help in any appropriate way and direct you to people best placed to help.
Our advisors can typically assist by:
- Assessing your situation, and providing guidance on your options based on what you are hoping to achieve/resolve.
- Signposting you to services for any aspects of your enquiry that we are unable to support with.
- Review a draft of any forms/letters you wish to submit and make suggestions for improvement, or recommendations for any necessary evidence.
- Helping to prepare you for any necessary meetings.
Whilst we can support you at any stage of your PhD or engagement with a University process, we cannot reiterate enough how important it is to seek guidance as soon as an issue presents itself to you.
- Step One – Identify what it is you need help with, and consider what outcome you are hoping for. You may find it useful to read about the area of advice you need – pop over to our website to find out more about what we can support with.
- Step Two – Gather information/evidence (it’s really helpful for us to see, so try putting together any documents/emails which relate to your situation).
- Step Three – Get in touch with the team (email your information along with any documents and a brief summary of your concerns to our team).