Some Adobe applications are not working in ITS labs.

We have received reports that some Adobe applications (InDesign, Photoshop) have not been working in ITS labs.

The cause of this problem is that Adobe CS6 Design and Web Premium was install via SCCM after mandatory profiles were created in the custom image. The Adobe installer put crucial files into the default profiles, ignoring the fact the mandatory profiles are in use.

The missing files have been identified and a script has been written to deploy them to ITS labs. (Mandatory profiles are only currently used in IT labs.)

This script has just been deployed to the all ITS labs so all machines should be fixed within the next few hours.