We have discovered an issue with the rollout of Adobe Acrobat XI.
Users may be asked if the want to import certificates from previous versions of Acrobat.
They should select “Import” or they may experience difficulties opening existing PDF documents.
Further details can be found in KB0011298.
We are planning to rollout Adobe Acrobat XI to the Windows 7 Staff Service according to the following schedule:-
19th August – ITS
24st August – Support
26th August – External
2nd September – Schools 1
7th September – Schools 2
15th September – Smart collection to mop-up stragglers
CAN I GET MORE INFORMATION AND HELP?
If you have further questions or queries please contact IT Services via it.services@lboro.ac.uk or telephone 01509 222333.
We have noticed that every time a users logs into a different computer a new ‘Suggested Sites’ folder is created in ‘Favorites Bar’ of IE11. Since we do not display the ‘Favorites Bar’ on our Service, most users are unaware of this fact. This is a result of the interaction between ‘Suggested Sites’ and ‘Folder Redirection’. The simplest way to rectify issue this is to turn off the ‘Suggested Sites’ feature via Group Policy.
This change will be applied to the service on the following schedule.
19th August – IT Services: Staff and Labs
24th August – Support: Staff and Labs
26th August – All Staff and Labs
CAN I GET MORE INFORMATION AND HELP?
If you have further questions or queries please contact IT Services via it.services@lboro.ac.uk or telephone 01509 222333.
The following additional task sequences have been advertised:
These include fixes for the Windows deployments on Macs which occurred due to multiple partitions having different drive letters to expected.
There is no harm in using these for the PC’s and laptops but please try to run the correct one for ease of reporting.
On Tuesday 8th September, we will begin rollout to the Staff Desktop Service of the Sassafras client.
This is required to allow the university to comply with licensing terms for some of our enterprise wide software.
HOW WILL THE WORKS AFFECT ME?
The installation will occur silently with no reboot required. The software has minimal overheads, so this addition shouldn’t affect the normal operation of machine.
TIMESCALE?
The staged rollout will occur between Tuesday 8th September and Monday 15th September. Any machine not switched on during this time will receive the software when next used. Sassafras is included in the latest staff image, so newly deployed machines will already have the package.
CAN I GET MORE INFORMATION AND HELP?
If you have further questions or queries please contact IT Services via it.services@lboro.ac.uk or telephone 01509 222333.
The issues which resulted in the Live, Common and Exported Task Sequences failing at the ‘Check for Minimum Hardware Requirements step has now been resolved. Test builds this morning have been successful.
It is now safe to commence building systems on the Windows 7 Service
CAN I GET MORE INFORMATION AND HELP?
Please contact the IT Service Desk on it.services@lboro.ac.uk or see the End User Computing team blog https://blog.lboro.ac.uk/euc/
Changes are required to the Live, Common and Exported Task Sequences.
The following task sequences have been changed:
These changes are required due to a corrupt package in the Task Sequence called ‘Check Hardware meets Minimum Requirements’
HOW WILL THE WORKS AFFECT ME?
You will be unable to image Windows 7 PCs or Macs during this time. We apologise for any inconvenience this has caused.
CAN I GET MORE INFORMATION AND HELP?
If you have any queries regarding this, please contact the IT Service Desk via IT.Services@lboro.ac.uk<mailto:IT.Services@lboro.ac.uk> or on extension 222333.
Please can you let us know via the software request systems (https://softwarerequests.lboro.ac.uk) which labs require the software you previously requested to be installed.
The following applications have not been requested for any labs:-
| Vendor | Application Name | Version | OS |
| TechSoft | 2D Design | Latest Available | Windows |
| (Unknown Vendor) | 3D Printer Software (TBC) | Latest Available | Windows |
| Autodesk | 3DS Max Design | 2014 | Windows |
| (Unknown Vendor) | A.D.P | 5.1 | Windows |
| Biovia | AccelrysDraw | 4.1 | Windows |
| Adobe | After Effects | Creative Cloud | Windows |
| Autodesk | Alias | 2014 | Windows |
| Android Studio | android-studio-bundl | Windows | |
| Android Studio | Latest Available | Mac | |
| Apple | Apple Motion | Latest Available | Mac |
| OpenSource | Arduiono IDE | Latest Available | Windows |
| Autodesk | AutoCAD | 2016 | Windows |
| Autograph | Autograph | Latest Available | Windows |
| avidigitiser | AVI Digitiser | Latest Available | Windows |
| Axure | Axure-RP Pro | 7 | Windows |
| Basic Micro Inc | Basic Micro Studio | Latest Available | Windows |
| Parallax | Basic stamp editor | Latest Available | Windows |
| Kistler | Bioware | Latest Available | Windows |
| Vicon | BodyBuilder | 3.6.1 | Windows |
| ARM | C51 uVision IDE | Latest Available | Windows |
| Tech Smith | Camtasia | 8.x | Windows |
| CCS | Candy | Latest Available | Windows |
| CCS | Candy QTO | Latest Available | Windows |
| ACD/LABS | Chemsketch | 2015 | Windows |
| Texas Instruments | Code Composer Studio | 4 | Windows |
| Crocodile Clips | Crocodile Technology | 6.1 | Windows |
| CST | CST Studio Suite | Latest Available | Windows |
| ADePT | Design Suite | 1.4 2014 R2 | Windows |
| DesignBuilder | DesignBuilder | 3.2.0.067 | Windows |
| DesignBuilder | DesignBuilder | 3.x | Windows |
| RS Components | Designspark PCB | Latest Available | Windows |
| Sedimetrics | Digital Gravelometer | Latest Available | Windows |
| Autodesk | DWG Trueview | Latest Available | Windows |
| Earth | 7.1 | Windows | |
| Adobe | Edge Animate | Creative Cloud | Mac |
| CCDC | enCIFer | 1.5.1 | Windows |
| EERE | EnergyPlus | 8.3 | Windows |
| Enthought | Enthought Canopy | Latest Available | Windows |
| US EPA | EPANET | 2.00.12 | Windows |
| Microsoft | Expression Encoder Pro | Latest Available | Windows |
| Dr Steve Tarleton (Chem Eng) | Filter Design Software | Latest Available | Windows |
| Apple | Final Cut Pro X | Latest Available | Mac |
| ATMEL | FLIP | Latest Available | Windows |
| Fullproof Team | Fullproof Suite | Latest Available | Windows |
| Fullproof Team | Fullproof Suite | Latest Available | Windows |
| Heinrich-Heine-Universität D� | G*Power | Latest Available | Windows |
| Sgrillo | GE-Graph | 2.2.21 | Windows |
| GenX | GenX | 2.3.6 | Windows |
| GenX | GenX | Latest Available | Mac |
| Geogebra | Geogebra | 4.03 | Windows |
| Gephi | Gephi | 0.8.2 beta | Windows |
| GitHub | GitHub | Latest Available | Windows |
| OpenSource | GNU Octave | 4.0.0.0 | Windows |
| Gnuplot | gnuplot | Latest Available | Mac |
| Gpg4win community | Gpg4win | 2.2.4 | Windows |
| ATM | Grid Algebra | Latest Available | Windows |
| Contiki | Instant Contiki | 2.6 | Windows |
| Autodesk | Inventor | 2014 | Windows |
| (Unknown Vendor) | ITEM Game Player | Latest Available | Windows |
| JASP | JASP Stats | Latest Available | Mac |
| JASP | JASP Stats | Latest Available | Windows |
| Oracle | Java SE Development Kit | 8u_45 | Windows |
| ARM | KP51 uVision IDE | Latest Available | Windows |
| National Instruments | Labview | Latest Available | Windows |
| Adobe | Lightroom | Creative Cloud | Windows |
| SKP | LiveWeb | Latest Available | Windows |
| New Wave Concepts | Livewire | 1.3 | Windows |
| Linear Technology | LTSpice | Latest Available | Windows |
| PTC | MathCAD 14 | Latest Available | Windows |
| ARM | Mbed Serial Driver | Latest Available | Windows |
| ARM | MDK-ARM uVision IDE | Latest Available | Windows |
| CCDC | Mercury | latest | Windows |
| AWR | Microwave office | Latest Available | Windows |
| MikTex Project | MikTex with TexNicCenter | 2.9.4503 | Windows |
| Centre for Multilevel Modellin | MLwiN | Latest Available | Windows |
| Monark | Monark | Latest Available | Windows |
| Autodesk | Navisworks | 2015 | Windows |
| Vicon | Nexus | 1.7.1 | Windows |
| Notepad++ Team | Notepad++ | 6.7.4 | Windows |
| NS2 | NS2 | Latest Available | Windows |
| OpenStudio | OpenStudio | Latest Available | Windows |
| OriginLab | Origin | Latest Available | Windows |
| dotPDN | Paint.Net | 3.59.0 | Windows |
| New Wave Concepts | PCB Wizard | 3.7 | Windows |
| Open Ergonomics | PeopleSize Professional | 2008 | Windows |
| CHAM | Phoenics | 2014 | Windows |
| Polar | Polar Precision Performance | Latest Available | Windows |
| Vicon | Polygon | 3.5.1 | Windows |
| Polymath Software | Polymath | Latest Available | Windows |
| Asta | PowerProject | 12.5b27 | Windows |
| Adobe | Premiere Pro | Creative Cloud | Windows |
| Pro-Curo | Pro-Curo | Latest Available | Windows |
| ETH Zurich | Processing MODFLOW | 5.32 | Windows |
| IUCr | publCIF | 1.9.18 | Windows |
| Python Community | Python | Latest Available | Mac |
| Python Community | Python | Python x64 3.4.3 | Windows |
| OpenSource | R for Statistics | 2.13.2 | Windows |
| OpenSource | R Studio | 0.97 | Windows |
| Autodesk | Revit | 2015 | Windows |
| SAP | SAP GUI | 7.2 | Windows |
| Computers and Structures, Inc. | SAP2000 | 15.2.1 | Windows |
| SAS | SAS Educational Analytical Suite | Latest Available | Windows |
| Siesmsoft | SeismoArtif | Latest Available | Windows |
| Siesmsoft | SeismoSignal | Latest Available | Windows |
| George Sheldrick | ShelXL with ShelXLE | latest | Windows |
| SiliconCoach | SiliconCoach | Latest Available | Windows |
| Simul8 | Simul8 with Statfit | 2014 Ver 21.0 | Windows |
| Simventure | Simventure | 4.8 | Windows |
| Autodesk | Sketchbook Pro | 2014 | Windows |
| Microsoft | Skype for Business | Latest Available | Windows |
| IBM | SPSS | 22 | Mac |
| IBM | SPSS | 22 | Windows |
| ISEE Systems | Stella | 10.0.6 | Windows |
| Kern Technology Group | Task Architect | V3 | Windows |
| Analytic Technologies | Ucinet | 6 | Windows |
| IES | VE-Pro | Latest Available | Windows |
| Visual Paradigm | Visual Paradigm | Latest Available | Windows |
| VMware | VMware Player | 7.1.0 | Windows |
| University of Waikato | weka | 3.6.12 | Windows |
| ReSoft | Windfarm | Latest Available | Windows |
| FP Complete | WinHugs | Sept 2006 | Windows |
| Design Simulation Technologies | Working Model 2D | 9 | Windows |
| EMPIRE | Xccel | Latest Available | Windows |
| Crocodile Clips | Yenka | 3.4.2 | Windows |
The procedure for requesting deployment quite straightforward:-
1.Login to https://softwarerequests.lboro.ac.uk
2.Click on the button labelled as “Request software location”
3.Select the Operating System required
4.Select the application from the drop down list
5.A list of labs where the application has already been requested will appear
6.Select “Request lab(s) for this app”
7.A table of labs will appear
8.Click on the tick box next to the labs where the software is required
9.Click on Submit
10.An acknowledgement dialog will appear
Thank you for your assistance
Please can all Lab Managers review and delete any images, backups and packages from SCCM. As all Labs need to be reimaged this year, any data from previous years should be removed. This maintenance is key to ensuring we have enough space for the 2015-2016 lab model.
The EUC Team advise deleting the packages and task sequences first, as the deletion wizard will find any advertisements and prompt for their deletion .
Can I get more information and help:
Contact the IT Service Desk via IT.Services@lboro.ac.uk or on extension 222333.
© Loughborough University