Update to W7 Service Images and Task Sequences – 18/11/16

Since the Labs images were created in the Summer, a number of issues have arisen which were resolved by “Fix Scripts” run from SCCM. These “Fix Scripts” have now been either consolidated into the images or a single consolidated fix script. Additional security updates have also been applied to all live images. New task sequence have been created referencing the updated images. The Verismic client has been updated in the Task Sequence. A new procedure will eliminate downtime by making the changes in the early morning.

The live task sequences will be unavailable from 00:01 to 06:00 on Friday 18th November 2016.

If you have any queries regarding this, please contact the IT Service Desk on x222333 or IT.Services@lboro.ac.uk

Changes in Casper to accommodate staff Mac support

Over the coming days and weeks we will be making some changes and additions to elements of Casper ahead of incorporating staff Macs into the system. This will be in extension of the work the School of Science IT staff already do for their staff Macs.

 This won’t directly affect how the Mac labs work or are structured within Casper. You will however notice that the labs Sites now all have ‘Labs’ on the end of their names to distinguish them from their staff counterparts, and some policies may have their scopes and/or names altered to prevent unwanted cross-‘contamination’ of the staff and labs services. Each School will have its own staff site, which we will provide the appropriate IT staff access to as has been done with the labs.

 There may also be changes to the OU structure under the Desktops/Mac OU in the AD. If this affects labs we will change the AD binding policies etc. to reflect this.

 There will be further communication regarding the staff Mac ‘service’ closer to rolling out; this message is just an FYI for any changes you notice. If you think anything has been changed incorrectly, please submit a case to the Service Desk as usual.

casper-dbase-pro reboots Friday 4th 9AM – 10AM

In order to test and implement an improved backup process for casper-dbase-pro, we will need to reboot the server a few times. We plan to do this on Friday (4th November) between 9AM and 10AM. The Casper Suite should be considered at risk between these times as a result, and we recommend not re-imaging any Macs at that time.

The service will be as normal from 10AM.

If this time is an issue for any of you, please let us know.