Monthly Archives: March 2017

Clients not Migrated to Configuration Manager

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I have created a summary report for PCs which have not yet migrated to the Configuration Manager Current Branch site.

The Report can be found here: – \\ws2.lboro.ac.uk\DesktopResource\Windows\W7\common\Procedures\Configuration_Manager_Current_Branch\Reporting\Non Migrated Staff Clients.xlsx

Please could you investigate these PCs and ensure they are migrated. If after using the Troubleshooting Guide, you are unable to migrate the client, then please log a case with the IT Service Desk for investigation.

Kind Regards

Gary

Changes to PC Staff Base Task Sequence and Image on SCCM Current Branch (2016)

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The PC Staff Base Task Sequence on SCCM Current Branch (2016) will be unavailable from 8:00 to 9:30 on Monday 20th March.

The base image will be replaced with one with CMTrace.exe log reading utility built in. This will aid troubleshooting.

Currently the trace32.exe is replaced by CMTrace.exe during the task sequence. However, if the task sequence fails before this happened IT staff were left without an essential troubleshooting tool.

Once the update has been completed I will send out a further email.

This outage only applied to the SCCM Current Branch. The SCCM 2007 task sequence will still be available during this time.

If you have any queries regarding this, please contact the IT Service Desk on x222333 or IT.Services@lboro.ac.uk

 

 

Update to W7 Service Staff Base Task Sequence

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The Staff Base Task Sequence will be unavailable from 8:00 to 9:30 om Monday 13th March. During this time the Task Sequence will be updated to accommodate new Toshiba Laptops which have been added to the “Partnership Systems” section of the Viglen/XMA Portal.

Once the update has been completed I will send out a further email. Sorry for the late notification.

By the way this outage only applied to the SCCM 2007. The SCCM current branch task sequence will still be available during this time.

If you have any queries regarding this, please contact the IT Service Desk on x222333 or IT.Services@lboro.ac.uk

Task Sequence certificate renewals on SCCM 2007 system (Correction and expansion)

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Dear All

The new SCCM 2007 Task Sequence Media has been created and can be found here:

\\ws2.lboro.ac.uk\DesktopResource\Windows\W7\common\TaskSequenceMedia

If you have models that you previously had to use the TS_Media_x64_May15v3 for (HP Elitebook 2170p, HP Elitebook Folio 9470m and Intel NUC NUC5i5RYH) then please use the new Configuration Manager Current Branch Task Sequence Media which can be found here: –

\\ws2.lboro.ac.uk\DesktopResource\Windows\W7\common\Task_Seq_Med_ConfigMgr

The Task sequence media for Configuration Manager Current Branch seems to work on all supported models. Using this media will put the machine of on the new Configuration Manager Current Branch system.

If you have any issues, then please log a Service Now case and we will be happy to help.

Failed Software Updates

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Some PCs on the Windows 7 service are currently experiencing failures when trying to install Adobe Acrobat and Adobe Flash updates. These updates have been taken out of the live service at present but it may take a while for your PCs to pick up policy and remove the failure notification.

We are currently working on this and will update you as soon as the issue is resolved.

This issue is only effecting PCs with the SCCM 2007 client.

If you have any further issues, then please log a service now case.

New Documents on Desktop Resources

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There are now a couple of extra documents on \\ws2\DesktopResource.

BIOS Setup and Boot Menu Keys on W7 Service supported computers

\\ws2.lboro.ac.uk\DesktopResource\Windows\W7\common\Procedures\BIOS Setup and Boot Menu Keys on W7 Service supported computers.docx

Imaging Desktop Computers on SCCM Current Branch using Task Sequence Media on a USB flash drive

\\ws2.lboro.ac.uk\DesktopResource\Windows\W7\common\Procedures\Imaging Desktop Computers on SCCM Current Branch using Task Sequence Media on a USB flash drive.docx

If you have any question arising from these documents, please log a Service Now case and we will be happy to help.

Task Sequence certificate renewals on SCCM 2007 system

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Dear All

The new SCCM 2007 Task Sequence Media has been created and can be found here: –

\\ws2.lboro.ac.uk\DesktopResource\Windows\W7\common\TaskSequenceMedia

If you have models that you previously had to use the TS_Media_x64_Jan16v3 for then please use the new Configuration Manager Current Branch Task Sequence Media which can be found here: –

\\ws2.lboro.ac.uk\DesktopResource\Windows\W7\common\Task_Seq_Med_ConfigMgr

If you have any issues, then please log a Service Now case and we will be happy to help.

Task Sequence certificate renewals on SCCM 2007 system

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We are currently in the process of renewing SCCM 2007 Task Sequence certificates.

Please be aware that you will be required to update your Task Sequence Media USBs/CDs tomorrow (Tuesday 7th), once the new certificates have been created.  We’ll inform you tomorrow morning, when we hope to have the new TS Media source files available.

The SCCM Current Branch system is unaffected by this issue.

Please report any further issues or queries to the Service Desk.