Dear Colleagues,

On Friday 13th December, from 8:00am to 10:00pm, the Windows 10 Staff Re-Image Task Sequence will be updated.

New versions of Sassafras Client, McAfee ePO Agent and Symantec Endpoint Protection will be added.

Intel Optane disk storage drivers will be updated to avoid an issue that may potentially cause the loss of end user data or render a system inoperable. In order to support the updated storage drivers the Task Sequence Media will have to be updated as part of this change.

The Task Sequence will be at risk during this period. It is therefore recommended that you do not attempt to image any Windows 10 staff computers at this time.

CAN I GET MORE INFORMATION AND HELP?
Please contact our Service Desk at it.services@lboro.ac.uk for more information

The Symantec Anti-Virus Client 14.2.5323.2000 will be deployed
to staff machines across campus as per the rollout schedule below:

IT Services: – Monday 16th December 2019
BU, FM, LB: – Monday 6th January 2020
All Support: – Thursday 9th January 2020
Rest of Campus: – Wednesday 15th January 2020

This new SEP Client provides support for Windows 10 1909.

For more information on this SEP Client please refer to the following link: https://support.symantec.com/us/en/article.DOC11615.html

The installation is silent and does not force a reboot.