Planned Maintenance: Update Task Sequence Core Images to the latest patched versions

Task Sequences and Core Images

The current task sequences contain core images which were created during the summer.  These will have patches that were available at that time.  The work that is being undertaken will update the core images to the most recent patch level.  This will reduce the amount of patches required post imaging and speed up the process.

HOW WILL THE WORKS AFFECT ME?

IT Staff will not be able to use the IT services task sequences while we update the images.

TIMESCALE?

The change is planned to take place on 20th November 2015 between 8am and 10am.  We will notify you once the work is completed.  Please consider the task sequences at risk until we notify you that the work has been carried out.

CAN I GET MORE INFORMATION AND HELP

If you have any queries regarding this please contact the Service Desk at it.services@lboro.ac.uk.

Mathworks Matlab software

Mathworks Matlab software

IT Services are pleased to announce that after lengthy negotiations, an agreement has been reached to purchase a site license for Mathworks Matlab software. This brings the following immediate benefits:

  • The software is available for student installs (instructions via LEARN)
  • The removal of the need to register university machines against the license server
  • The removal of charging for the use of Matlab
  • Access via license server to the complete set of toolboxes

There is clearly work to do in putting together all of the requirements to take this forward, however, over time, we will be looking at:

  • How we provide cross-platform access for installation
  • Documenting staff installs onto their own machines
  • Documenting how network disconnected access can be provided
  • Looking at the feasibility of installation onto the HPC

VDI Service – urgent patching required

URGENT SET OF PATCHES REQUIRED

IT Services need to apply a set of emergency patches to the VDI and BYOD services and to facilitate this the service will be unavailable on Monday 2nd November 2015.

This will also mean the image creation development server Vcentre2 will be unavailable as both services are hosted on this set of machines.

HOW WILL THE WORKS AFFECT ME?

There will be no service available for the duration of the change.

CAN I GET MORE INFORMATION AND HELP?

If you have any queries regarding this, please contact the IT Service Desk via IT.Services@lboro.ac.uk

Windows 7 Service –Improving start-up times

Group policy change

IT Services will be applying a new group policy which will disable several unnecessary update services and set Keyserver to a delayed start. This has shown to improve start up times and shutdown issues on computers with standard hard drives (i.e. not SSD’s).

HOW WILL THE WORKS AFFECT ME?

The group policy is applied at start-up therefore on the first boot the start-up time may be slightly longer. If you were affected by slow start up times due to these services then the improvement will be noticeable on the next boot up.

TIMESCALE?

The group policies will be rolled out with the following schedule:

All Labs: Mon 2nd November

ITS Windows 7 staff PCs: Wednesday 28th October

AA-deptstaff Windows 7 staff PCs: Monday 2nd November

Support Staff Windows 7 staff PCs: Wednesday 4th November

All Windows 7 staff PCs: Monday 9th November

The change will be applied on the next start-up which in most cases will be the next day.

CAN I GET MORE INFORMATION AND HELP?

If you have any queries regarding this, please contact the IT Service Desk via IT.Services@lboro.ac.uk

Casper-dbase shutdown/startup tonight for power outage

HOW WILL THE ISSUE AFFECT ME?

The server will be turned off tonight at 5pm and started up again tomorrow at 9.30am. During this time the JSS, netboot and all other Casper server functionality will be unavailable.

CAN I GET MORE INFORMATION AND HELP?

If you have any queries regarding this, please contact the IT Service Desk via IT.Services@lboro.ac.uk<mailto:IT.Services@lboro.ac.uk> or on extension 222333.

 

SCCM unavailable after 10:00pm on the 16/09/2015

Due to the planned power outage in the Haslegrave Data Centre, SCCM will be unavailable from 10:00pm on the 16/09/2015.

HOW WILL THE ISSUE AFFECT ME?

  1. Please do not carry out any W7 Imaging this evening as it may fail when the servers are shutdown.
  2. Software Deployments, Updates and Check for Updates will not work during this time.

CAN I GET MORE INFORMATION AND HELP?

If you have any queries regarding this, please contact the IT Service Desk via IT.Services@lboro.ac.uk<mailto:IT.Services@lboro.ac.uk> or on extension 222333.

Rollout of Sassafras K2

On Tuesday 8th September, we will begin rollout to the Staff Desktop Service of the Sassafras client.

This is required to allow the university to comply with licensing terms for some of our enterprise wide software.

HOW WILL THE WORKS AFFECT ME?
The installation will occur silently with no reboot required. The software has minimal overheads, so this addition shouldn’t affect the normal operation of machine.

TIMESCALE?
The staged rollout will occur between Tuesday 8th September and Monday 15th September. Any machine not switched on during this time will receive the software when next used. Sassafras is included in the latest staff image, so newly deployed machines will already have the package.

CAN I GET MORE INFORMATION AND HELP?
If you have further questions or queries please contact IT Services via it.services@lboro.ac.uk or telephone 01509 222333.

Windows 7 Service -2015-16 Live and Labs Common Task Sequence Change – Image Failure due to Corrupt Package

Changes are required to the Live, Common and Exported Task Sequences.

The following task sequences have been changed:

  • Windows 7 Service – 2015-16 LIVE
  • Windows 7 Service- Labs Common Core Image 2015-16
  • Windows 7 Service – 2015-16 LIVE TEMPLATE

These changes are required due to a corrupt package in the Task Sequence called ‘Check Hardware meets Minimum Requirements’

HOW WILL THE WORKS AFFECT ME?

You will be unable to image Windows 7 PCs or Macs during this time. We apologise for any inconvenience this has caused.

CAN I GET MORE INFORMATION AND HELP?

If you have any queries regarding this, please contact the IT Service Desk via IT.Services@lboro.ac.uk<mailto:IT.Services@lboro.ac.uk> or on extension 222333.