Category Archives: SCCM

Microsoft Endpoint Protection – Windows 10 Staff Deployment

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Microsoft Endpoint Protection will be rolled out across the Windows 10 Staff Service week commencing Monday 16th of November. Microsoft Endpoint Protection is basically Windows Defender managed by our SCCM system.

The postponable deployment package will:

1-Uninstall Symantec Anti Virus.
2-Reboot the computer.

Once the computer has been restarted Windows Defender will then become the active Anti Virus client on the machine. Windows Defender does not need installing as its already built into the Windows 10 operating system. The deployment package just enables it once Symantec has been removed.

Managed Windows 7 systems will remain on Symantec Anti Virus as Microsoft Endpoint Protection is not supported on this older operating system. Its also worth noting that we are already running Microsoft Endpoint Protection on our Labs service.

TIMESCALE:

The current deployment schedule is as follows:

IT Services – Monday 16th November
Facilities Management and Imago Services – Monday 23rd November
All Support Staff – Monday 30th November
All Staff – Monday 7th December

CAN I GET MORE INFORMATION AND HELP?

For more information goto:
https://www.lboro.ac.uk/services/it/staff/software/staffantivirus/

Please contact our Service Desk at it.services@lboro.ac.uk if you have any issues or concerns.

Update to Windows 10 Staff Re-Image Task Sequence

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On Friday 14th August from 8:00am to 10:00pm, the Windows 10 Staff Re-Image Task Sequence will be updated. Support for a new model of Dell Laptop will be added.

The Task Sequences will be at risk during this period. It is therefore recommended that you do not attempt to image any Windows 10 staff computers at this time.

CAN I GET MORE INFORMATION AND HELP?
Please contact our Service Desk at it.services@lboro.ac.uk for more information

Language Support in Windows 10 and Office 365

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Following the upgrade to Windows 10 1809 some users experienced difficulties with the Windows 10 Japanese language features they had previously installed. This update had removed the optional features.

Microsoft recommended reinstalling the optional language features. However, attempts to reinstall the language features via the Time and Language Category of Windows Settings did not allow the options to be installed. This was because Microsoft have decided that from version 1809 users can only install language options via Windows Update. Since we use SCCM, Windows Update is locked down so this will not work.

To circumvent this restriction a subset of the available languages features have been downloaded to the SCCM and made available via the Software Centre. The supported languages at present are

  • Arabic
  • Chinese (China/Singapore)
  • Chinese (Hong Kong/Macau)
  • Chinese (Taiwan)
  • French (France)
  • German (Germany)
  • Greek (Greece)
  • Italian (Italy)
  • Japanese (Japan)
  • Korean (Korea)
  • Polish (Poland)
  • Portuguese (Brazil)
  • Portuguese (Portugal)
  • Russian (Russia)
  • Spanish (Mexico)
  • Spanish (Spain)
  • Welsh (GB)

If the relevant application is run from Software Centre prior to adding the language in the Time and Language Category of Windows Settings Language options can be installed.

In addition a subset of Office 365 Language Packs have been download and packaged for including in the Software Centre. Although these packs are publicly available, they would normally require administrator rights to install. The languages supported are:-

  • Arabic 
  • Chinese (Simplified) 
  • Chinese (Traditional) 
  • French 
  • German 
  • Greek 
  • Italian 
  • Japanese 
  • Korean 
  • Polish 
  • Portuguese (Brazil) 
  • Portuguese (Portugal) 
  • Russian
  • Spanish 
  • Welsh

CAN I GET MORE INFORMATION AND HELP?

More details can be found in \ws2.lboro.ac.uk\DesktopResource\Windows\WINDOWS 10\Support for additional languages in Office 365 and Windows 10.docx

Otherwise, please contact our Service Desk at it.services@lboro.ac.uk for further information

Update to Windows 10 Staff Re-Image Task Sequence

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Dear Colleagues,

On Friday 13th September, from 8:00am to 9:00pm, the Windows 10 Staff Re-Image Task Sequence will be updated. The following changes are being made:

  • Using single driver package for a variety of Stone desktops
  • Add support for NUC8i5BEH
  • Update DisplayLink USB Driver to 9.2 MO

The Task Sequences will be at risk during this period. It is therefore recommended that you do not attempt to image any Windows 10 staff computers at this time.

CAN I GET MORE INFORMATION AND HELP?
Please contact our Service Desk at it.services@lboro.ac.uk for more information

Update to Windows 10 Staff Task Sequence on Friday 3rd May

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Dear Colleagues,

On Friday 3rd May, from 8:00 am to 9:00 am, the Windows 10 Staff Task Sequences and Windows Upgrade Task Sequences will be edited in order to remove the Software Update installation step. This step was causing the Task Sequence to run for long periods of time or time out.

The Windows Software Updates will now be injected into the image and the rest of the Software Updates will be installed post build.

The Task Sequences will be at risk during this period. It is therefore recommended that you do not attempt to image any Windows 10 staff computers at this time.

Upgrade Configuration Manager from 1710 to 1810

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Dear Colleagues,

Configuration Manager will be unavailable during the above dates due to being upgraded to the latest version which is 1810. The upgrade is required in order to be fully supported by Microsoft and to take advantage of the new features.

During this time you will be unable to reimage or upgrade PCs or run applications via the Software Centre.
Once the upgrade is completed and a full QA carried out then a further correspondence will be sent.