Category Archives: Windows 10 migration

Language Support in Windows 10 and Office 365

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Following the upgrade to Windows 10 1809 some users experienced difficulties with the Windows 10 Japanese language features they had previously installed. This update had removed the optional features.

Microsoft recommended reinstalling the optional language features. However, attempts to reinstall the language features via the Time and Language Category of Windows Settings did not allow the options to be installed. This was because Microsoft have decided that from version 1809 users can only install language options via Windows Update. Since we use SCCM, Windows Update is locked down so this will not work.

To circumvent this restriction a subset of the available languages features have been downloaded to the SCCM and made available via the Software Centre. The supported languages at present are

  • Arabic
  • Chinese (China/Singapore)
  • Chinese (Hong Kong/Macau)
  • Chinese (Taiwan)
  • French (France)
  • German (Germany)
  • Greek (Greece)
  • Italian (Italy)
  • Japanese (Japan)
  • Korean (Korea)
  • Polish (Poland)
  • Portuguese (Brazil)
  • Portuguese (Portugal)
  • Russian (Russia)
  • Spanish (Mexico)
  • Spanish (Spain)
  • Welsh (GB)

If the relevant application is run from Software Centre prior to adding the language in the Time and Language Category of Windows Settings Language options can be installed.

In addition a subset of Office 365 Language Packs have been download and packaged for including in the Software Centre. Although these packs are publicly available, they would normally require administrator rights to install. The languages supported are:-

  • Arabic 
  • Chinese (Simplified) 
  • Chinese (Traditional) 
  • French 
  • German 
  • Greek 
  • Italian 
  • Japanese 
  • Korean 
  • Polish 
  • Portuguese (Brazil) 
  • Portuguese (Portugal) 
  • Russian
  • Spanish 
  • Welsh

CAN I GET MORE INFORMATION AND HELP?

More details can be found in \ws2.lboro.ac.uk\DesktopResource\Windows\WINDOWS 10\Support for additional languages in Office 365 and Windows 10.docx

Otherwise, please contact our Service Desk at it.services@lboro.ac.uk for further information

Updates to Windows 10 Staff Re-Image and 1703 to 1809 IPU Task Sequences

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Dear Colleagues

On Friday 26th June, between 8.00am and 10.00am, the Windows 10 Staff Re-Image Task Sequence will be updated to provide support for the new Dell Laptop models. We are also improving the way OneDrive is installed, bringing it in line with the 2019-2020 Labs Builds.

A minor update will also be made to the 1703 to 1809 IPU Task Sequence to improve reporting.

These Task Sequences will be at risk during this period. It is therefore recommended that you do not attempt to image any Windows 10 staff computers at this time or perform any updates from 1703 to 1809.

CAN I GET MORE INFORMATION AND HELP?
Please contact our Service Desk at it.services@lboro.ac.uk for more information

Update to Windows 10 Staff Task Sequences on 26/10/18

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The Windows 10 Staff Task Sequences will be updated on Friday 26th October. The Task Sequences will be at risk during this period. It is therefore recommended that you do not attempt to image any Windows 10 staff computers at this time or perform and In Place Updates from Windows 7.

The following changes will made:

Imaging and In-Place Update Task Sequences

  • Updating Intel HD4600 display driver which has been causing issues.

Imaging Task Sequences

  • Updating Symantec Endpoint Protection to version 14.2 MP1.

TIMESCALE

26/10/18– 07:00am-10:00 am

CAN I GET MORE INFORMATION AND HELP?

Please contact our Service Desk at it.services@lboro.ac.uk for more information

Windows 10 1709 Task Sequences Now Live – Introducing OneDrive Files on Demand

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The Windows 10 1709 Task Sequences are now live.

Windows 10 1709 introduces the concept of “Files on Demand” to the OneDrive client. This allows users to access their files directly from the cloud rather than having to download all of their files to the local PC, which can be a problem for users of PCs with small hard drives or SSDs.

At present we have not enabled this feature by default, however users can enable it if they so wish. To do this, they should right-click their OneDrive icon, select Settings, go to the Settings tab and tick the box for Files on Demand there. This is advisable for any users who do not have the required disk space to download all of their files.

For more information on this, including how to ensure files are always available offline, please see https://support.office.com/en-us/article/learn-about-onedrive-files-on-demand-0e6860d3-d9f3-4971-b321-7092438fb38e.

Please report any issues or queries to the IT Service Desk as usual.

Windows 10 Staff Task Sequences to be updated to 1709

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We will be updating all three Windows 10 staff task sequences (IPU, Provisioning and Re-imaging) to install Windows 10 1709 on Friday 21st September. This is in-line with the agreed strategy of supporting the latest-but-one available version of Windows 10 in Microsoft’s Semi-Annual servicing channel (previously known as Current Branch for Business).

Users who are already on Windows 10 will be upgraded to 1709 in the near future.

In addition to the update to 1709, the following other changes will be made live:

  • Support for new OneDrive functionality, including Files on Demand
  • Java updated to Java 8 Update 172
  • .NET updated to version 4.7.2
  • Forced removal of QuickTime added to In-Place Upgrade task sequence

TIMESCALE

21/09/18– 08:30am-10:00am

CAN I GET MORE INFORMATION AND HELP?

Please contact our Service Desk at it.services@lboro.ac.uk for more information.

Changes to Windows 10 Task Sequences 27/07/18 – Complete

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This work has now been completed.

 

The Windows 10 In-Place Upgrade, Provisioning and Imaging Task Sequences will be updated on Friday 27th July during the Task Sequence at risk period. It is therefore recommended that you do not attempt to carry out any Windows 10 installations or upgrades at this time.

We will inform you when the work has been completed.

The changes are:

All Windows 10 Task Sequences

  • Upgrade Readiness scripts updated to v2.4.3.

In-Place Upgrade & Imaging Task Sequences

  • Added W10 compatible drivers for legacy HP Folios.

In-Place Upgrade Task Sequence

  • Updated wireless and DisplayLink graphics drivers.

Timescale:

 27/07/18 – 08:30am-10:00am

CAN I GET MORE INFORMATION AND HELP?

 Please contact our Service Desk at it.services@lboro.ac.uk for more information.

Changes to Windows 10 Task Sequences Friday 11th May 2018

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Windows 10 In-Place Upgrades and Re-imaging Task Sequences will be updated during the Task Sequence at risk period. It is therefore recommended that you do not image or in-place upgrade any machines at this time.

In-Place Upgrade

  1. Add up to date wireless drivers to migration driver package
  2. Add DisplayLink graphics software to migation driver package

Imaging

  1. Add up to date wireless drivers package to all laptops
  2. Add DisplayLink graphics driver package to all laptops
  3. Updated Nvidia Graphics Drivers to latest version for Nvidia cards (Brings then into line with Labs 2018 Task Sequence)
  4. Created new driver package for HP EliteBook 8570p with updated Graphics Driver
  5. Edited ModelVar Script to handle rogue NUCs

We will inform you when the work has been completed.

TIMESCALE

11/05/18– 08:00am-09:30am

CAN I GET MORE INFORMATION AND HELP?

Please contact our Service Desk at it.services@lboro.ac.uk for more information.

 

 

Changes to Windows 10 Task Sequences 09/03/18 – COMPLETE

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These changes are now live. Please note that we have also added in the installation of .NET 4.7.1 to all three Windows 10 staff Task Sequences to resolve issues with Software Center.

Please contact the IT Service Desk if you have any issues.

 

Changes to Windows 10 Task Sequences Friday 9th March 8:30am – 9:30am

The Windows 10 In-Place Upgrade, Provisioning and Imaging Task Sequences will be updated on Friday 9th March during the Task Sequence at risk period. It is therefore recommended that you do not attempt to carry out any Windows 10 installations or upgrades at this time.

We will inform you when the work has been completed.

The changes are:

All Windows 10 Task Sequences

  • Base OS image/update package updated to December patch level of Windows 10 1703 (to resolve an issue identified by Microsoft which prevents later software updates installing). Note that more recent software updates will install post-Task Sequence as usual.
  • Office365 suite (Office 2016) changed to use per-user activation rather than shared activation to allow offline use of standard Office applications.
  • Upgrade Readiness scripts updated to v2.3.
  • McAfee Agent updated to v5.0.6.220.

In-Place Upgrade & Imaging Task Sequences

  • Added W10 compatible drivers for legacy Toshiba Portege R600s.

Provisioning Task Sequence

  • Added Cisco Jabber v11.8.1 to bring it inline with other Task Sequences.

Timescale:

 09/03/18 – 08:30am-09:30am

CAN I GET MORE INFORMATION AND HELP?

Please contact our Service Desk at it.services@lboro.ac.uk for more information.

Changes to Windows 10 Task Sequences Friday 16th February

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Windows 10 In-Place Upgrades and Re-imaging Task Sequences will be updated during the Task Sequence at risk period. It is therefore recommended that you do not image or in-place upgrade any machines at this time.

We will inform you when the work has been completed.

The changes are as follows:-

  • Include support for Toshiba Portege X20W-D
  • Adding HP Hotkey Support for HP Laptops where it is supported on Windows 10
  • Update Synaptics TouchPad Driver Versions
  • Update Sassafras Client

Timescale:

16/02/18 – 08:00am-09:30am

Changes to Windows 10 and Windows 7 Task Sequences Friday 12th January – Complete

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This work has now been completed. All Task Sequences are now available again.

The latest versions of the Windows 10 Task Sequences are as follows:

  • In-Place Upgrade – 1703 v1.2
  • Provisioning – 1703 v1.3
  • Re-Image 1703 v1.5

All Windows 10 and Windows 7 Task Sequences, encompassing staff, labs and In-Place Upgrades, will be updated during the Task Sequence at risk period. It is therefore recommended that you do not image, provision or in-place upgrade any machines at this time.

We will inform you when the work has been completed.

This change is to update the Sassafras client installed in the Task Sequences, as well as some minor housekeeping. The Sassafras client is being upgraded on existing machines by a separate deployment.

Timescale:

12/01/18 – 08:30am-09:30am