{"id":3624,"date":"2021-09-10T16:22:00","date_gmt":"2021-09-10T15:22:00","guid":{"rendered":"https:\/\/blog.lboro.ac.uk\/london\/?p=3624"},"modified":"2025-05-27T10:15:27","modified_gmt":"2025-05-27T09:15:27","slug":"student-services-spotlight-how-can-we-help-you","status":"publish","type":"post","link":"https:\/\/blog.lboro.ac.uk\/london\/students\/student-services-spotlight-how-can-we-help-you","title":{"rendered":"Student Services Spotlight: How can we help you?"},"content":{"rendered":"\n<p>Welcome to the Student Support Services spotlight series! In this series, we will introduce you to all our of Student Support Services and let you know how we can offer you support during your studies at Loughborough University London. In the first blog, meet our Student Services team and find out all the ways they are here to support you.<\/p>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">The Student Services Team<\/h2>\n\n\n\n<p>A big, big hello from the Student Services team!<\/p>\n\n\n\n<p>Let&nbsp;me introduce you to the two smiley faces you will see on the Student Services desk.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Meet Asia<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"449\" height=\"304\" src=\"https:\/\/blog.lboro.ac.uk\/london\/wp-content\/uploads\/sites\/28\/2021\/01\/Asia-headshot-resized-449x304.png\" alt=\"\" class=\"wp-image-3627\" \/><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.lborolondon.ac.uk\/about\/staff\/asia-teagle\/\">Asia<\/a> is our Senior Support Officer who is largely involved in attendance\/engagement check-ins, registration, and graduation. Asia is also the student ambassador coordinator and is involved in the recruitment and training process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Meet Tasmin<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"449\" height=\"304\" src=\"https:\/\/blog.lboro.ac.uk\/london\/wp-content\/uploads\/sites\/28\/2021\/01\/Tasmin-headshot-resized-449x304.png\" alt=\"\" class=\"wp-image-3628\" \/><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.lborolondon.ac.uk\/about\/staff\/tasmin-islam\/\">Tasmin<\/a> joined us last year and is our Support Officer, the secretary for our student and staff liaison committee and module feedback coordinator.<\/p>\n\n\n\n<p>We are your <strong>first<\/strong> point of contact for any queries, questions or concerns and If we are unable to answer it, we know where to direct you!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How can we help you?<\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>General queries and referrals<\/li><li>Proof of Student Status letters<\/li><li>Module change requests<\/li><li>Timetabling<\/li><li>Leave of absence<\/li><li>Attendance<\/li><li>MyLboro app<\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">How can you contact us?<\/h3>\n\n\n\n<p>Telephone: <strong>020 3805 1348<\/strong><\/p>\n\n\n\n<p>The telephones are open Monday, to Friday 9am \u2013 5pm so whether you fancy a chat, have an urgent question or not sure who to contact, just give us a call<\/p>\n\n\n\n<p>Email: <strong><a href=\"mailto:londonstudentservices@lboro.ac.uk\">londonstudentservices@lboro.ac.uk<\/a><\/strong><\/p>\n\n\n\n<p>Alternatively, our inbox is always open and you can contact the London student services via email.<\/p>\n\n\n\n<p>Find us:<strong> On the fourth floor<\/strong><\/p>\n\n\n\n<p>You can also find us on the fourth floor, just as you exit the lifts. You will often see us as you head to the quiet study area so make sure you pop by and say hello!<\/p>\n\n\n\n<p>Currently, Student Services has moved remotely, however we are still here to support you, via telephone or email, Monday to Friday, 9am \u2013 5pm<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The advice team<\/h3>\n\n\n\n<p>Our <strong>advice team<\/strong> is located at our Loughborough campus and are just a phone call away. Our advice team can support you with financial, housing and immigration and visa advice. Our Advice team can be contacted via advice@lboro.ac.uk.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Student Services web chat<\/h3>\n\n\n\n<p>If you have any questions about our Student Support Services or perhaps you have some questions and you&#8217;re not sure who to speak to:<\/p>\n\n\n\n<p><strong>Join the Professional Services team webchat &#8211; we are here to answer your queries on 13 September, 10:00 &#8211; 12:00 (GMT)<\/strong><\/p>\n\n\n\n<p>You can join this web chat <a href=\"https:\/\/www.lboro.ac.uk\/study\/web-chats\/13-09-2021-10am\/\">here<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<p>This blog is part of the Student Support Services spotlight series. To read other blogs in this series, please visit the blog <a href=\"https:\/\/blog.lboro.ac.uk\/london\/\">home page<\/a>.<\/p>\n\n\n\n<p>For student enquiries, please email <a href=\"mailto:londonstudentservices@lboro.ac.uk\">londonstudentservices@lboro.ac.uk<\/a> or call<strong> <\/strong>020 3805 1348.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the Student Support Services spotlight series! In this series, we will introduce you to all our of Student Support Services and let you know how we can offer you support during your studies at Loughborough University London. In the first blog, meet our Student Services team and find out all the ways they [&hellip;]<\/p>\n","protected":false},"author":658,"featured_media":3682,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"lboro_blog_alternative_thumbnail_image":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[25,8],"tags":[],"class_list":["post-3624","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-staff","category-students"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Student Services Spotlight: How can we help you? - Loughborough University London<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.lboro.ac.uk\/london\/students\/student-services-spotlight-how-can-we-help-you\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Student Services Spotlight: How can we help you? - Loughborough University London\" \/>\n<meta property=\"og:description\" content=\"Welcome to the Student Support Services spotlight series! 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