{"id":392,"date":"2017-08-16T09:40:06","date_gmt":"2017-08-16T08:40:06","guid":{"rendered":"https:\/\/copyright.lboro.ac.uk\/research\/?p=392"},"modified":"2017-11-09T15:08:25","modified_gmt":"2017-11-09T15:08:25","slug":"university-clearing-four-top-tips","status":"publish","type":"post","link":"https:\/\/blog.lboro.ac.uk\/research\/communication-culture-citizenship\/university-clearing-four-top-tips\/","title":{"rendered":"Going through university clearing? Then make sure you do these four things"},"content":{"rendered":"
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Every year, in August, thousands of students in the UK receive their A-level results and discover whether or not they have got the marks needed to take up a place at their chosen university.<\/p>\n

If they fail to make the grade \u2013 or exceed them \u2013 students telephone university clearing centres, to try and find a more suitable course. Twenty years ago, getting a place through \u201cclearing\u201d was seen as something of a failure. Now it is not. Not only are grades often higher in clearing than the original prospectus listing, but students can \u201cadjust\u201d their offer to secure a better place.<\/p>\n

For the students making these calls, it can often be a nerve wracking time, filled with unknowns and uncertain outcomes. So to try and find out what makes these calls a success, we transcribed and analysed 300 calls<\/a> at a clearing contact centre last summer. We looked at how people spoke on these calls, as well as what they said. We were able to identify common patterns in the way the calls unfolded and what made a difference to the final outcome.<\/p>\n

So to try and make things a little easier if you are going through clearing, we\u2019ve put together some tips based on our analysis<\/a>.<\/p>\n