Few months ago, people were shopping in the high street, going into the stores to browse for their items. What used to be a normal shopping trip suddenly became a luxury! In March, COVID-19 turned into a pandemic, leaving governments with a single option: Lockdown. This decision couldn’t get any worse for high street retailersRead more
The current COVID-19 crisis is a disruptive event that raises important questions regarding healthcare responsiveness during untenable events. Centre for Service Management (CSM) former PhD representative, SBE alumnus and CSM affiliate member, Dr Higor Leite, from Federal University of Technology Paraná in Brazil invited us to join him to investigate the impact of telemedicine andRead more
The onset of the COVID-19 pandemic has had a huge impact on our lives and society globally. The pandemic has generated many problems and questions, of a personal, local, national and international nature. Simulation research can play a crucial role in helping governments, businesses and communities to understand the impact of the pandemic and toRead more