Trends from the first nine years of the NSS

The first large-scale analysis of the National Student Survey (NSS) since its launch in 2005 has reported that UK university students have become more satisfied over time. The study by the Higher Education Funding Council for England (HEFCE) looked at trends in the responses of more than 2 million final-year students over nine years andRead more

The National Student Survey is open

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The National Student Survey (NSS) opened on the 3rd February and will be open until the 30th April. The survey is of major importance to the institution and acts as a vital feedback tool from final year students who are asked to comment on their overall experience at Loughborough University.   The NSS consists ofRead more

HEA report: "Engagement for enhancement"

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The Higher Education Academy (HEA) report on the first year of a UK student engagement pilot project has just been published. Based upon questions which are utilsed in the National Survey of Student Engagement (NSSE) – see Tips for NSS(E) Survey Administration for a previous related T&L Blog posting – this kind of survey differs from theRead more

Impact of institutional leadership on the NSS

  A recent paper (Pickford, 2013) has explored how institutional leadership can impact on the use of National Student Survey (NSS) data to improve the student experience. The author analysed the outcomes of the NSS at an institutional level in one post-1992 UK university to come to an understanding of the perceived factors behind changes inRead more

Student Satisfaction: Lessons from Australia

  A recent study, which reviewed surveys of the entire student experience in a large Australian metropolitan multi-campus university during 2005–2011, has highlighted the impact of two key areas on student satisfaction. The study found that: it is the total experience of the university that shapes students’ judgements, not just what happens in the classroomRead more

promoting National Student Survey (NSS) response rates

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  With the opportunity for students to complete NSS 2013 closing on 30 April, there are a number of strategies which colleagues across campus will be utilising over the remaining few weeks, including: lecture shouts delivered by student representatives – for more details, please contact Lazar Zindovic, LSU VP (Education), at the use of an LSU video promoting the NSS – available hereRead more

Providing guidance (or not!) to students on how to answer the questions in the NSS

  The NSS questionnaire is relatively easy to understand for a final year undergraduate and hopefully self-explanatory.  However, there will inevitably be some students with queries about the survey. A range of guidance is supplied to students by Ipsos MORI via the NSS website.  These are included in the ‘Frequently Asked Questions’ (FAQs), information about theRead more

National Student Survey Discipline Reports – Part 2

Further to the previous National Student Survey Discipline Reports posting (i.e. which pointed towards the STEM, Health Sciences, and Arts and Humanities discipline specific reports that the HEA has been publishing during the course of this year based upon NSS 2011 data), we now have a complete set with the publication of the Social Sciences reports: NSS Report for Business and Management NSS Report for EconomicsRead more

Tips for NSS(E) Survey Administration

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The National Survey of Student Engagement (NSSE) is the North American equivalent of the National Student Survey (NSS). Useful NSSE resources which might be adapted for NSS purposes include Tips for Your NSSE Survey Administration; indeed, they might end up looking like this for the NSS: know your students: in order to encourage student participation you mustRead more

How do students find out about the NSS?

  The National Student Survey (NSS) questionnaire includes an optional question for respondents completing the survey online, asking how they found out about the NSS. Of those students who responded to the question in 2012: 42% said that they were told about the survey by a lecturer/member of staff 35% had followed a link forwardedRead more

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